Dinah Ray-Nylund
Chilliwack ,British Columbia
Summary
Dynamic Owner/Directress at Pacific Wynd Montessori with a proven track record in operations management and client service. Enhanced customer satisfaction through innovative business processes, fostering strong client relationships that led to repeat business. Expert in financial management and staff hiring, driving efficiency and excellence in service delivery.
Overview
9
9
years of professional experience
Work History
Owner/Directress
Pacific Wynd Montessori
Chilliwack, BC
01.2016 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Supervised routine tasks, securing efficient and accurate performance from the team.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Education
Montessori Diploma - Principals&Practice of Montessori Method
AMI Association Montessori International
Vancouver, BC06.2004
Skills
- Customer relations
- Verbal and written communication
- Client service
- Business planning
- Staff management
- Financial management
- Staff hiring
- Business development
- Business administration
- Contract management
- Financial planning
- Hiring and staffing
- Attention to detail
- Decision-making
- Operations management
Languages
English
Full Professional
Timeline
Owner/Directress
Pacific Wynd Montessori
01.2016 - Current
Montessori Diploma - Principals&Practice of Montessori Method
AMI Association Montessori International