Dinah Minogue
Cochrane,ON
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
AR -Absent Relief
Vuteq Canada Inc.
04.2019 - 08.2022
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Provided on-the-job training to newly hired workers and team members.
- Performed inspections and routine maintenance on equipment.
- Set up machines to start production cycles and controlled machine settings.
- Filled in on all jobs for absent workers due to being trained on all jobs
Line Assembler
Vuteq Canada Inc.
09.2015 - 08.2022
- Met daily quotas consistently by always working hard and efficiently with little downtime.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Assisted quality assurance by inspecting items and removing defective parts.
- Removed imperfections in component pieces and finished work.
General Manager
Coffee Culture Cafe & Eatery
03.2014 - 09.2015
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Customer Service Representative
Bank Of Montreal
06.2013 - 02.2015
- Handled customer inquiries and suggestions courteously and professionally.
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Reconciled cash drawer and resolved discrepancies.
Education
High School Diploma -
Blenheim District High School
Blenheim, ON06.1994
Skills
- Records Management
- Stock Control
- Resolving Complex Issues
- Community Relations
Languages
English
Full Professional
Timeline
AR -Absent Relief
Vuteq Canada Inc.
04.2019 - 08.2022
Line Assembler
Vuteq Canada Inc.
09.2015 - 08.2022
General Manager
Coffee Culture Cafe & Eatery
03.2014 - 09.2015
Customer Service Representative
Bank Of Montreal
06.2013 - 02.2015
High School Diploma -
Blenheim District High School
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