Dinah Cohen
Calgary,AB
Summary
Dynamic Office Manager with a proven track record at Our BackYard Shed, enhancing operational efficiency and mastering customer service. Skilled in project management and office administration, I've successfully negotiated cost-saving contracts and streamlined processes, leading to a significant improvement in team productivity and budget management. Expert in organizational skills and staff management, I foster a collaborative and efficient workplace environment.
Overview
15
15
years of professional experience
Work History
Office Manager
Our BackYard Shed
11.2015 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Project Coordinator
IBM
01.2014 - 10.2015
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Maintained database and spreadsheets with accurate inventory and status.
- Assisted with onboarding newly hired staff members and coached on task prioritization.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
Project Coordinator
Nexen
12.2010 - 12.2013
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Created job files for each project and maintained current data in each file.
- Maintained database and spreadsheets with accurate inventory and status.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
Executive Assistant
Cardiology Plus
01.2010 - 09.2010
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Answered high volume of phone calls and email inquiries.
- Improved office efficiency by implementing new filing systems and document management processes.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Streamlined office operations, leading to more organized environment by implementing digital filing systems.
- Worked with senior management to initiate new projects and assist in various processes.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Education
No Degree - Accounting
Chinook Learning
Calgary, AB05-2017
No Degree - Project Management
Mount Royal College
Calgary, AB06-2005
Diamond Appraiser - Gemology
Gemological Institute of America
Santa Monia, USA12-1981
High School Diploma -
Prince of Wales
Vancouver, BC06-1980
Skills
- Customer service
- Office management
- Organizational skills
- Scheduling and calendar management
- Staff management
- Training and coaching
- Documentation and control
- Project management
- Presentation design
- Banking operations
- Computer skills
Languages
English
Native or Bilingual
Hebrew
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Office Manager
Our BackYard Shed
11.2015 - Current
Project Coordinator
IBM
01.2014 - 10.2015
Project Coordinator
Nexen
12.2010 - 12.2013
Executive Assistant
Cardiology Plus
01.2010 - 09.2010
No Degree - Accounting
Chinook Learning
No Degree - Project Management
Mount Royal College
Diamond Appraiser - Gemology
Gemological Institute of America
High School Diploma -
Prince of Wales
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