Dina Tagle
South San Francisco
Summary
Detail-oriented billing supervisor skilled in reimbursement analysis and claims management. Known for strong attention to detail and commitment to operational efficiency, ready to support initiatives that enhance financial performance.
Overview
27
27
years of professional experience
Work History
Patient Billing and Collection Supv 2
UCSF Medical Group Business Services
Emeryville
01.2001 - 06.2025
- Oversaw billing operations for CCMC 3 and CCMC 4, ensuring timely management of receivables to maximize reimbursement.
- Monitored Apex Work-queue through PB Follow up to maintain operational efficiency.
- Conducted reimbursement analysis and trending, escalating issues to assigned Payor Provider Relations.
- Assisted in implementing process changes that enhanced billing accuracy and efficiency.
- Participated in departmental process improvement initiatives to boost overall performance.
- Prepared monthly accounts receivable reports, including aging analysis for management review.
- Monitored employee performance, conducting monthly quality checks for CCMC 4 staff.
- Supported Accounts Payable in vendor inquiries and dispute resolution.
Pre- Registration Counselor
UCSF Medical Center
San Francisco
05.2000 - 01.2001
- Assisted with patient registration and verification processes efficiently.
- Managed data entry for patient information into electronic health records system.
- Provided excellent customer service to patients and families during registration.
- Handled insurance verification and resolved discrepancies with providers promptly.
- Maintained confidentiality of patient information in compliance with regulations.
- Verified customer information in order to ensure accuracy of data entry into the system.
- Assisted other departments as needed with tasks related to the registration process.
- Answered incoming calls from customers related to registration issues or questions.
- Ensured compliance with HIPAA regulations by maintaining confidentiality of patient information.
- Registered patients for outpatient procedures and emergency services.
- Asked various questions from clients to obtain the information necessary for paperwork.
- Carefully checked insurance information for benefits coverage and input pre-authorization documents into system.
Eligibility Specialist
Brown and Toland Medical Group
09.1999 - 05.2000
- Assessed eligibility for diverse health programs and services.
- Verified insurance eligibility through payor portal.
- Maintained accurate records of client interactions and eligibility determinations.
- Trained new staff on policies and procedures governing eligibility assessments.
- Organized and prioritized daily workload while managing multiple responsibilities under pressure.
Pre- Registration Counselor
Healthcare Financial Staffing
San Francisco
10.1998 - 09.1999
- Worked at UCSF Pre-Registration Unit.
- Assisted with patient registration and verification processes efficiently.
- Managed data entry for patient information into electronic health records system.
- Provided excellent customer service to patients and families during registration.
- Handled insurance verification and resolved discrepancies with providers promptly.
- Maintained confidentiality of patient information in compliance with regulations.
- Verified customer information in order to ensure accuracy of data entry into the system.
- Assisted other departments as needed with tasks related to the registration process.
- Answered incoming calls from customers related to registration issues or questions.
- Ensured compliance with HIPAA regulations by maintaining confidentiality of patient information.
- Registered patients for outpatient procedures and emergency services.
- Asked various questions from clients to obtain the information necessary for paperwork.
- Carefully checked insurance information for benefits coverage and input pre-authorization documents into system.
Education
Medical Assistant
Provident Vocational School
Daly City, CASome College (No Degree) - Business Administration And Management
Baguio Central University
Baguio City, Philippines Skills
- Billing operations and claims management
- Practice management
- Effective leadership and team management
- Reimbursement analysis
- Process optimization
- Patient registration and healthcare compliance
- HIPAA compliance
- Problem solving and analytical thinking
- Attention to detail
- Time management
- Quality assurance
- Microsoft Office proficiency
- Computer skills
Timeline
Patient Billing and Collection Supv 2
UCSF Medical Group Business Services
01.2001 - 06.2025
Pre- Registration Counselor
UCSF Medical Center
05.2000 - 01.2001
Eligibility Specialist
Brown and Toland Medical Group
09.1999 - 05.2000
Pre- Registration Counselor
Healthcare Financial Staffing
10.1998 - 09.1999
Medical Assistant
Provident Vocational School
Some College (No Degree) - Business Administration And Management
Baguio Central University