Dina Sahlas
Mississauga,ON
Summary
Dynamic former Shop Owner of The Social Bakeshop/Keto Girl Bakes, I excel in creating nut-free baked goods, such as cakes, cupcakes, cookies, pies, which also include ketogenic desserts and managing high-volume baking operations. With a knack for fostering team collaboration and a solid background in financial oversight, I've successfully cultivated a loyal customer base through innovative baking and exceptional service. Skilled in both creative baking techniques and effective team leadership.
Overview
13
13
years of professional experience
Work History
Shop Owner
The Social Bakeshop/Keto Girl Bakes
2011.03 - 2024.01
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
- Evaluated employee performance regularly, offering constructive feedback and opportunities for professional development when needed.
- Hired trained, and supervised a team of employees, fostering a collaborative work environment focused on achieving store goals.
Education
High School Diploma -
Silverthorn Collegiate Institute
Etobicoke, ON06.1988
Skills
*Develop and refined peanut and tree nut free desserts, including an an entire recipie catalog Ketogenic baked goods
*Excellent knowledge of baking techniques, ingredients and commercial baking equipment
*Strong creative abilities in the area of baking, filling, masking and decorating Buttercream and Fondant cakes
*Excels in the production of other baked goods, including, but not limited to cupcakes, brownies, cake pops, donuts, cookies, pies, tarts and bread
*Oversee the production process, including mixing, baking,assembly, and decorating to ensure the timely delivery of orders
*Ensure compliance with food safety and sanitation standards, as well as company policies and procedures
*Skilled in the ability to work in a physically demanding fast paced environment, and am able to continually do repetitive tasks, standing for long periods of time
*Ability to lift and carry up to 22kg
Timeline
Shop Owner
The Social Bakeshop/Keto Girl Bakes
2011.03 - 2024.01
High School Diploma -
Silverthorn Collegiate Institute