Strategic Marketing Account Manager experienced in overseeing multi-channel campaigns and managing diverse client portfolios. Strong skills in creative direction and negotiation, consistently identifying growth opportunities while ensuring project timelines are met.
Overview
6
6
years of professional experience
Work History
Marketing Account Manager
Banch Marketing
Vancouver, British Columbia
10.2024 - Current
Managed daily client communications and a diverse portfolio of accounts in e-commerce, retail, and lifestyle brands.
Executed multi-channel marketing campaigns to enhance ROAS, CTR, and overall performance.
Oversaw project timelines from initiation to completion, ensuring adherence to deadlines.
Directed creative concepts for brand photoshoots and collaborated with graphic designers on high-performing ad creatives.
Identified growth opportunities through performance analysis, audience insights, and creative experimentation.
Spearheaded influencer outreach efforts, including talent sourcing, negotiations, and content approvals.
Partnered with creative, media buying, and analytics teams to optimize campaign effectiveness and uphold client satisfaction.
Head Booker, Society Divison
Folio Management
Montreal, Canada
10.2023 - 07.2024
Acted as the main point of contact between clients and models for Agency's local division - handled contract negotiations and rate discussions in order to maximize agency revenue while maintaining strong relationships with both clients and models
Worked closely with clients to fulfill image and business goals with respect to campaign and e-commerce budgets
Represented the agency at industry events and networked to promote the agency and its models
Tracked the performance of booked jobs and client satisfaction to improve future booking processes
Managed and trained all Folio Society junior agents
Handled any issues or conflicts with models or clients in a professional and timely manner
Initiated, developed and maintained strong relationships with PR companies, international agencies, casting directors and other industry professionals
Scouted and signed new models and influencers
Led weekly meetings with agency's social media team to ensure brand consistency and strong social media presence
Conducted research on fashion and entertainment industry trends, competitor activities, and market opportunities to determine strategy and improve booking outcomes
Model/Influencer Agent
Folio Management
Montreal, Canada
07.2022 - 10.2023
Secured and negotiated bookings for talent roster while maintaining strong relationships with clients - this included negotiating rates, availability, and contract terms while demonstrating clear and professional communication skills
Scouted new and emerging models and influencers aligning with company's portfolio and client needs
Developed and consistently updated talent's digital portfolios
Worked with the marketing team to promote models on social media channels. Helped create content that showcases our models' work and draws in potential clients
Coordinated travel arrangements for international bookings
Supported senior agents in organizing castings, bookings, model schedules, and travel arrangements
Collaborated with agents, stylists and photographers in organizing test shoots to expand and develop model's digital portfolios
Scouted new talent via online platforms and fashion / networking events
Ensured models are prepared and professional for all assignments, providing guidance and support as needed
Prepared documents for meetings including agendas, mood boards and other materials.
Intern
Folio Management
Montreal, Canada
05.2022 - 07.2022
Fulfilled administrative duties such as creating and managing client files, organizing documents, formatting menus, and creating excel spreadsheets
Consistently received positive feedback from guests and established repeat business by developing long-term relationships with customers
Managed multiple streams of input in a fast-paced environment; phone/online reservations, clients on a waitlist, walk-in seating, and all administrative needs
Trained newly hired employees
Conducted training assessments to identify individuals' current level of skill compared to required competency for the position
Communicated with private and semi-private event coordinators to ensure that expectations are thoroughly met
Head of Hospitality
Estiatorio Milos
Montreal, Canada
10.2019 - 05.2022
Oversaw daily operations to guarantee exceptional guest experiences in fine dining.
Organized special events and private dining experiences, enhancing client satisfaction.
Managed staff schedules to ensure adequate coverage for all shifts.
Fostered a positive work environment through effective communication and conflict resolution.