Diün Macdonald
Montreal,Canada
Summary
Bilingual professional fluent in English and French, with a strong background in customer service, arts administration, and education. Proven ability to foster engaging environments and establish strong client relationships while effectively managing workflows. Committed to contributing to a team that prioritizes initiative and clear communication.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant
Studio PM Inc.
Montreal, Canada
05.2024 - 07.2025
- Supported printmaking processes (etching, aquatint, inking, plate prep).
- Managed artist communications, studio scheduling, and documentation.
- Oversaw inventory and safety protocols; assisted with event setup.
- Trusted key holder: responsible for opening/closing studio.
Ice Cream Server
La Diperie Griffintown
Montreal, Canada
05.2022 - 11.2024
- Delivered fast, friendly customer service; handled POS and cash float.
- Maintained store cleanliness and managed closing duties.
- Built customer rapport and ensured a welcoming environment.
- Key holder: led opening/closing operations independently.
Specialized Day Camp Animator
YMCA of Québec
Montreal, Canada
05.2023 - 08.2023
- Led art-based programming for youth in a bilingual camp setting.
- Designed inclusive, skill-appropriate activities and managed group dynamics.
- Trained in First Aid and Child Safety.
Sales Clerk
WorldServe Thrift Store
White Rock, Canada
10.2020 - 12.2020
- Managed point of sale, supported visual merchandising, restocking, and customer support.
Art Teacher Assistant
South Surrey Rec Centre
Surrey, Canada
01.2017 - 01.2020
- Supported children's art classes with materials prep and one-on-one guidance.
- Collaborated with instructors to maintain a creative, respectful atmosphere.
Education
Bachelor of Fine Arts -
Concordia University
Montreal, QC09.2025
High School Diploma -
Earl Marriott Secondary School
Surrey, BC01.2020
Skills
- Customer service and support
- Cash handling and food preparation
- Event planning and setup
- Child and youth program leadership
- Studio assistance and materials preparation
- Bilingual communication in English and French
- Key holder responsibilities
Accomplishments
- Bow Seat Ocean Awareness Film Award (2021)
- Graduating Class Entrance Scholarship (2018)
Certification
EMERGENCY FIRST AID
Affiliations
- Volunteer, Wicked Woods Festival (Parking Crew & Stage Support)
- Visual Arts Practice
- Youth Tutoring & Art Programs
- Studying Herbal Medicine & Holistic Health
Timeline
Assistant
Studio PM Inc.
05.2024 - 07.2025
Specialized Day Camp Animator
YMCA of Québec
05.2023 - 08.2023
Ice Cream Server
La Diperie Griffintown
05.2022 - 11.2024
Sales Clerk
WorldServe Thrift Store
10.2020 - 12.2020
Art Teacher Assistant
South Surrey Rec Centre
01.2017 - 01.2020
Bachelor of Fine Arts -
Concordia University
High School Diploma -
Earl Marriott Secondary School