Dimple Dimple
Surrey,BC
Summary
Motivated and compassionate professional transitioning into healthcare, with strong communication, customer service, and safety-focused experience. Eager to contribute to patient care as a Health Care Support Worker through the HCAP training opportunity at Vancouver Coastal Health.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Conventional Bus Operator
CMBC
03.2025 - Current
- Safely transported diverse populations, including seniors and people with mobility challenges.
- Maintained calm and supportive interactions in high-pressure situations.
- Conducted pre-trip inspections to ensure safety and compliance.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
Security Guard
Logixx Security
04.2023 - 12.2024
- Monitored premises and safeguarded access to sensitive areas.
- Provided immediate responses to emergencies and maintained calm under pressure.
- Handled documentation and maintained detailed incident records.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Security Concierge
CMI Concierge & Security
08.2022 - 10.2023
- Supported building residents and guests with professional, friendly service.
- Coordinated with property management for prompt issue resolution.
- Maintained logs and CCTV monitoring, ensuring a secure environment.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Operations Specialist
Emterra Environmental
03.2022 - 08.2022
- Managed operational records and supported client communications.
- Resolved concerns efficiently, demonstrating empathy and professionalism.
Sales and Technical Advisor
Concentrix
11.2020 - 02.2022
- Guided customers through technical issues with patience and clarity.
- Maintained accurate records and upheld client confidentiality.
Cashier and Customer Service
Guildford Pizza
05.2017 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Delivered prompt, friendly service in a fast-paced environment.
- Supported team training and food prep with attention to safety and hygiene.
Education
High School Diploma -
Ekam Public School
Punjab, India03-2016
Skills
- Empathetic Communication & Active Listening
- Conflict Resolution & De-escalation
- Handling Sensitive Information
- Safety & Emergency Response
- Reliable, Punctual, and Adaptable
- Multilingual: English, Hindi, Punjabi
Languages
English
Punjabi
Hindi
Certification
- First Aid Level 1
- Security License
- Traffic Control Person (TCP)
- Class 2 Driver’s License
Timeline
Conventional Bus Operator
CMBC
03.2025 - Current
Security Guard
Logixx Security
04.2023 - 12.2024
Security Concierge
CMI Concierge & Security
08.2022 - 10.2023
Operations Specialist
Emterra Environmental
03.2022 - 08.2022
Sales and Technical Advisor
Concentrix
11.2020 - 02.2022
Cashier and Customer Service
Guildford Pizza
05.2017 - 10.2020
High School Diploma -
Ekam Public School
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