Dimple

• Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
• Performed thorough inspections of incoming materials and outgoing products.
• Assisted in all food safety program and issues of plant.
• Regular checkups of ingredients and packaging material before and during productions.
• Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
• Inspected raw materials and finished products to verify quality and standards
• Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
• Accountable for maintaining food safety by ensuring GMP all over the plant
• Proposed corrective actions to address recurring quality issues.
• Performed internal audits and also assisted in external audits
• Responsible for recommending changes in manufacturing practices and or production flow to ensure product safety

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• Ensured compliance with industry standards by rigorously following established testing methodologies and best practices.
• Identified critical bugs through thorough testing processes, enhancing overall product performance.
• Maintained test environment stability by conducting regular maintenance and system upgrades, ensuring accurate testing results.
• Collaborated with development teams to resolve defects and improve the overall stability of applications.
• Conducted tests and diagnostic procedures using tools such as analyzers, multimeters, and power supplies.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services

• Collaborated with team members for smooth operations during peak hours.
• Demonstrated flexibility in adapting to changes in job duties or shifts when necessary due to fluctuating workload demands.
• Reduced order processing times with streamlined picking, packing, and shipping procedures.
• Maintained a clean and safe work environment to prevent accidents and facilitate productivity.
• Received positive feedback from supervisors for consistently meeting performance targets.
• Balanced multiple tasks simultaneously, such as receiving inbound shipments, organizing inventory, and fulfilling orders efficiently.
• Reported any discrepancies or damaged items for resolution of issues