Hi, I’m
Dimpi Thakur
Surrey,BC
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
20
years of professional experience
Work History
Hudson's Bay Company
Sales Associate
11.2018 - Current
Job overview
- Greeting, acknowledging, and informing customers in a warm, courteous, and professional manner
- Explaining product qualities and characteristics to the customer; being up-to-date on the most current promotions and advertisements, informing clients about prices, discounts, and promotions
- Operating cash registers and processing the payment for the sale using a Point of Sale (POS) system
- Sale credit card and properly explain benefit of instant credit
- Working experience in as a Greeter.
- Lead the team as per needs and guide the new employees and train them. .
Cloudbitz Inc.
Implementation Support Assistant
10.2012 - 06.2014
Job overview
- Opening, Tracking and closing Tickets
- Managing user security
- Providing installation, configuration, upgrade and testing service for new projects
- Provide problem analysis and system administration for oracle
- Responsible for ensuring the continued update of necessary system support documentation and documented procedures.
Calgary Public Library
Library Helper
03.2012 - 09.2012
Job overview
- Compiled records, sorted and shelved books
- Collects and sorts books, magazines and other library materials and return them to shelving area in proper order and location
- Empties book drop and other container, sorts onto book truck for shelving or delivery to other areas or branches
- Identifies and routes books in need of maintenance and repair
- Locates retrieves material requested by customer and staff.
Sears Canada
Sales Associates
11.2011 - 04.2012
Job overview
- Developed strong interpersonal skills though interaction with customers and coworkers
- Assisted in sales and answering question about products, services, and merchandise
- Assisted with shelf stocking responsibilities and operated cash register during busy hours
- Responds to customer inquiries and discrepancies regarding their accounts
- Maintained a clean work environment and operated cash registers during busy hours.
IBM India Ltd.
Jr. Software Engineer
10.2003 - 03.2005
Job overview
- Helped troubleshoot oracle database
- Maintained oracle database table
- Developed queries to pull information from the oracle database tables
- Worked independently with little guidance
- Expertise in oracle application server 9i.
Education
Sprott Shaw CollegeVancouver, BC
from Buisness
01.2016
RGPV India
Bachelor Of Engineering from Electrical And Computer Engineering
06.2003
Skills
- Administrative Skills
- Knowledge of filing and updating records
- Solid knowledge of general office procedures
- Excellent organizational skills and time management skills, ability to multi-task
- Ability to work in team environment as well as independently
- Proven written and oral communication
- Demonstrated ability to remain self-motivated at all times
- Excellent customer service orientation
- Computer Skills and fullfilling online order
- Strong ability to use business software and application
- Special talent for researching and analyzing data effectively
- Internet Savvy with a proven expertise in using MS office application
- Strong familiar with SAP Basis and Security System
- Knowledge of simply accounting and bookkeeping
- Typing speed of 50 words per minute
Languages
English
Professional Working
Volunteer Experience
- Canadian Diabetes Association, Office Assistant, Calgary, AB, 2010, 2011
- The Salvation Army, Office Support, Calgary, AB, 2010, 2011
References
Available upon Request
Timeline
Sales Associate
Hudson's Bay Company
11.2018 - Current
Implementation Support Assistant
Cloudbitz Inc.
10.2012 - 06.2014
Library Helper
Calgary Public Library
03.2012 - 09.2012
Sales Associates
Sears Canada
11.2011 - 04.2012
Jr. Software Engineer
IBM India Ltd.
10.2003 - 03.2005
Sprott Shaw College
from Buisness
RGPV
Bachelor Of Engineering from Electrical And Computer Engineering