Dimpalben Patel
Peterborough,ON
Summary
Highly proactive manager with 6 years of experience in team leadership in food and financial industry. Background includes sales, management and customer service in fast-paced settings. Skillfully creates and maintains professional and loyal relationships with co-workers, staff, and customers while managing administrative and sales employees. Comfortable working independently as an owner and
leader and as a collaborative team member.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Hurry Curry
09.2023 - Current
- Managed staff scheduling, payroll, and performance evaluations.
- Maintained relationships with existing clients by providing superior customer service.
- Demonstrated leadership skills in managing projects from concept to completion.
- Self-motivated, with a strong sense of personal responsibility.
- Managed daily operations of the business, including hiring and training
staff. - Developed strategic plans to increase profitability and efficiency.
Insurance Agent
World Financial Group WFG
11.2020 - 09.2023
- Utilized CRM software to manage client relationships.
- Identified and solicited sales prospects in agency databases.
- Monitored customer feedback and identified areas of improvement.
- Educated clients on insurance policies and procedures.
- Conducted thorough policy reviews with existing clients, identifying gaps in coverage and offering additional protection options when necessary.
Supervisor
Tim Hortons
01.2017 - 06.2018
- Maintained accurate inventory of all food items, supplies, and equipment.
- Responded to customer concerns efficiently, accurately, and with detailed information.
- Controlled costs to keep business operating within budget and increase profits.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Assisted with customer service, taking orders, and payment processing.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
Bachelor of Science - Microbiology
Gujarat University
Ahmedabad, Gujarat, India07.2010
Skills
- Financial management
- Marketing, sales and customer service
- Communication and negotiation
- Menu Pricing and Writing
- Calm and Pleasant Demeanor
- Leadership
- Project management and planning
- Collaboration and Teamwork
Languages
English
Full Professional
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Certification
Harmonized Life License Qualified License Advisor.
Reg. Insurance agent (LLQP)
An Independent Insurance agnet/broker with expertise in working with Individuals with a focused risk management solution to protect their personal life, business, and assets so they can live comfortably and achieve their future goals.
Timeline
Restaurant Manager
Hurry Curry
09.2023 - Current
Insurance Agent
World Financial Group WFG
11.2020 - 09.2023
Supervisor
Tim Hortons
01.2017 - 06.2018
Bachelor of Science - Microbiology
Gujarat University
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