Dimitri Yocom
Anderson
Summary
Dynamic professional specializing in customer service and cash handling. Proven ability to resolve conflicts and enhance sales through effective communication and a strong work ethic.
Overview
5
5
years of professional experience
Work History
Cashier
Dollar Tree
06.2024 - Current
- Processed customer transactions efficiently at point-of-sale terminals.
- Maintained accurate cash drawer balance throughout shifts.
- Assisted customers with product inquiries and store policies.
- Stocked merchandise on shelves, ensuring organization and visibility.
- Handled returns and exchanges in accordance with company policies.
- Welcomed customers and helped determine their needs.
Mental Health Technician
Cascade Mental Health
04.2024 - 05.2024
- Monitored patient behavior and emotional well-being to ensure safety and compliance with treatment plans.
- Documented patient interactions accurately in electronic health records, ensuring timely updates for treatment continuity.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
Cashier
El Pollo Loco
09.2023 - 03.2024
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Salesman
EcoShield Pest Control
10.2021 - 05.2023
- Developed tailored pest control solutions based on customer needs and property assessments.
- Executed sales presentations that effectively communicated service benefits and resolved client concerns.
- Educated clients on preventive measures to enhance pest management strategies.
- Collaborated with technicians to coordinate service schedules and optimize workflow efficiency.
Education
High School Diploma -
Centralia High School
Centralia, WA06-2021
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Reliability and punctuality
- Conflict resolution
- Refunds and exchanges
- POS system operations
- Sales expertise
Accomplishments
- Achieved 100% of sales quote.
- Promoted to Sales Manager after only 1 year for exceptional performance.
- Trained and mentored 3 employees.
Timeline
Cashier
Dollar Tree
06.2024 - Current
Mental Health Technician
Cascade Mental Health
04.2024 - 05.2024
Cashier
El Pollo Loco
09.2023 - 03.2024
Salesman
EcoShield Pest Control
10.2021 - 05.2023
High School Diploma -
Centralia High School