DILSAH YESILMEN
Longueuil,Quebec
Summary
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
6
6
years of professional experience
Work History
Barista Cashier
Second Cup Coffee
2023.09 - Current
- Cleaned and sanitized work areas and utensils
- Utilized time management skills to multitask efficiently during busy periods without sacrificing quality or customer service
- Collaborated with team members to provide efficient service during peak hours
- Assisted in training new baristas on proper techniques for making beverages and operating equipment
- Operated cash register, processed customer payments, and provided accurate change.
Waitress
Yesil Roma Ice Cream and Cafe
2018.05 - 2022.05
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Maintained a clean and welcoming dining environment, ensuring a positive guest experience.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Education
High School -
Silivri Atatürk Anatolian High School
06.2022
Skills
- Communication
- Customer/Client Relations
- Reliability
- Adapt Quickly
- Ordering Procedures
- Food Preparation
- Espresso machine operation
- Opening and closing duties
- Latte art
- Team Player
Languages
Turkish
Native or Bilingual
English
Professional Working
French
Professional Working
Spanish
Limited Working
Kurdish
Native or Bilingual
Availabilities
Full Time, hours flexible
Timeline
Barista Cashier
Second Cup Coffee
2023.09 - Current
Waitress
Yesil Roma Ice Cream and Cafe
2018.05 - 2022.05
High School -
Silivri Atatürk Anatolian High School
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