DILPREET KAUR GHATTAURA
Edmonton,AB
Summary
Enthusiastic Gas Station Attendant with five years of experience in service. Dedicated to comprehensively enhancing customer experiences through helpfulness and maintaining a clean workspace. Successful at restocking quickly and assisting customers.
Overview
10
10
years of professional experience
1
1
Certification
Work History
GAS STATION ATTENDENT
HUGHES PETROLEUM LTD.
09.2021 - Current
- Cleaned up gas and other spills in accordance with spill procedures.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Facilitated sales of services and goods.
- Pumped gas for guests and took payments.
- Handling and selling merchandise to customers.
- Maintained inventory of all saleable items.
- Maintained clean and orderly work station.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Built trustful relationships with customers to encourage return visits.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
- Promoted special offers and discounts to customers to maximize sales.
- Inspected fuel pumps and fuel tanks for proper operations and safety.
- Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
- Answered questions and provided information about carwash.
- Filling Propane in tanks or propane vehicles.
- Responded to all customer inquiries thoroughly and professionally.
- Followed safety protocols while working, avoiding accidents and injuries.
- Removed safety hazards, soiled items, and trash from customer areas.
- Monitored and maintained organized work space, confirming efficient operations.
- Confirmed excellent customer service by quickly resolving customer concerns.
Registered Nurse, Intensive Care Unit
Hero DMC Heart Institute
11.2015 - 02.2018
- Worked with physicians and nursing staff to develop treatment protocols addressing patients' current symptom presentation as well as underlying conditions.
- Delegated work to nursing support staff and monitored performance to protect patients and maintain optimal care standards.
- Fostered caring, compassionate and respectful care environment by treating every patient with professionalism.
- Managed patient flow effectively through timely placements upon admission as well as coordinating smooth transfers and discharges.
- Handled ventilator support, feeding tubes and central lines.
- Supported needs of medically complex patients with skilled nursing care.
- Administered medications and treatments as prescribed by physicians.
- Documented and carried out directives of primary intensivists.
- Cared for wounds such as surgical sites and pressure sores to prevent infection and promote healing.
- Identified patients' current needs through careful observation, vitals monitoring and discussions with loved ones or patients.
- Delivered age-appropriate medical care for adult, adolescent, and geriatric ICU patients.
- Observed patients' vital signs and administered physician-prescribed medications and treatments.
Registered Nurse
Fortis Hospital
11.2013 - 03.2015
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Audited charts and reviewed clinical documents to verify accuracy.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
Education
BRIDGE TO CANADIAN NURSING - NURSING
Mount Royal University
Calgary, AB05.2024
CERTIFICATION DIPLOMA COURSE - Gerontological And Palliative Nursing
GRANT MACEWAN UNIVERSITY
Edmonton, Canada12.2019
Bachelor of Science - NURSING
GOVERNMENT NURSING COLLEGE
INDIA09.2013
Skills
- Security Monitoring
- ID Verification
- Flexible Schedule
- Basic Housekeeping
- Problem-Solving
- Customer Service
- Teamwork and Collaboration
- Signage Maintenance
- Punctual and Reliable
- Cleaning and Sanitation
- Operating Cash Register
- Cash Handling
- Age Verification
- Inventory Maintenance
- Training and Coaching
- Lottery Ticket Sales
- Safety Protocol Knowledge
- Propane Sales
- Fuel Pumping
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Certification
Propane certified
Lotto certification
Timeline
GAS STATION ATTENDENT
HUGHES PETROLEUM LTD.
09.2021 - Current
Registered Nurse, Intensive Care Unit
Hero DMC Heart Institute
11.2015 - 02.2018
Registered Nurse
Fortis Hospital
11.2013 - 03.2015
BRIDGE TO CANADIAN NURSING - NURSING
Mount Royal University
CERTIFICATION DIPLOMA COURSE - Gerontological And Palliative Nursing
GRANT MACEWAN UNIVERSITY
Bachelor of Science - NURSING
GOVERNMENT NURSING COLLEGE
Propane certified
Lotto certification
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