Dedicated Owner Operator specializes in shipping, receiving and meeting delivery deadlines. Prioritizes safety and values efficiency. Works well alone or with team in fast-paced environment.
Overview
4
4
years of professional experience
Work History
Owner Operator - Class 1 (City Driver)
4 Tracks Ltd.
10.2023 - Current
Oversee operations of 3 Drivers running trucks in 4 Tracks Ldt.
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Trained and motivated employees to perform daily business functions.
Established foundational processes for business operations.
Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service
Class 1 - City Driver
4 Tracks Ltd.
09.2022 - 09.2023
Enhanced customer satisfaction by consistently delivering packages on time and accurately.
Conducted thorough pre-trip inspections, identifying potential issues before they became problematic on the road.
Handled fragile or hazardous materials carefully, adhering to safety regulations and procedures in all instances.
Communicated effectively with dispatchers, relaying pertinent information regarding delays or unexpected situations along the route.
Increased overall company reputation through consistent demonstration of professionalism both on the roadways and during customer interactions.
Managed timely completion of assigned tasks despite weather challenges or other unforeseen obstacles throughout the day.
Completed required training programs regularly, staying up-to-date on industry best practices and safety regulations.
Class 1 - Long Haul Driver
Transdirect Freightliners Inc.
07.2020 - 08.2022
Assisted with loading/unloading tasks when required while following proper lifting techniques to prevent injury or strain.
Managed paperwork accurately including logsheets, bills of lading, and inspection reports; ensuring proper documentation for all shipments.
Continuously expanded industry knowledge through participation in training courses and workshops, enhancing overall job performance.
Enhanced customer satisfaction by ensuring timely deliveries, maintaining clear communication with dispatchers, and adhering to schedules.