Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dilpreet Singh

1 Faywood Dr Brampton,ON

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Overview

4
4
years of professional experience

Work History

Assistant Billing Manager

Ludhiana , Punjab, India
06.2021 - 05.2023
  • Conducted performance reviews and implemented improvement plans.
  • Worked with customers to develop payment plans and bring accounts current.
  • Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
  • Reviewed billing problems, researched issues, and resolved concerns.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Improved overall financial reporting by streamlining control processes and reporting structures.

Quality Manager

Waheguru Hosiery Works
Ludhiana,punjab, India
06.2019 - 03.2021
  • Applied coaching techniques and tools to support managers and team members in improving performance.
  • Determined quality department standards, practices, and procedures.
  • Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
  • Tracked quality issues with external customers, suppliers, and internal plant operations.
  • Established and tracked quality department goals and objectives.
  • Specified quality requirements of raw materials with suppliers.

Education

High School Diploma -

Hanson College
North York On
09.2023

High School - Arts

SDP Senior Secondary School
India
05.2019

Skills

  • Credit Card Payment Processing
  • Report Transcription
  • Report Creation
  • Order Fulfillment
  • Stocking and Replenishing
  • Sales Expertise
  • Active Listening
  • Business Development Understanding
  • Retail Sales Customer Service
  • Account Management
  • Data Evaluation
  • Quality Control
  • Stock Management

Timeline

Assistant Billing Manager

06.2021 - 05.2023

Quality Manager

Waheguru Hosiery Works
06.2019 - 03.2021

High School Diploma -

Hanson College

High School - Arts

SDP Senior Secondary School
Dilpreet Singh