Dilpreet Shergill
Roseville
Summary
Experienced in customer service and cash-handling roles with a strong record of accuracy, policy compliance, and positive customer interactions. Background includes supervising daily operations, training staff, and resolving concerns efficiently while maintaining a professional environment.
Overview
8
8
years of professional experience
Work History
Supervisor
Dickeys BBQ Pit
08.2022 - Current
- Supervised daily front-of-house operations, ensuring adherence to company, safety, and compliance standards.
- Managed cash-handling procedures, including POS transactions, cash drawer balancing, and nightly deposits with accuracy.
- Trained and mentored new team members to strengthen customer service skills and operational performance.
- Resolved customer concerns professionally to maintain positive guest experiences and encourage return business.
- Implemented workflow and process improvements to boost efficiency during peak service hours.
- Oversaw inventory and stock rotation, reducing waste through accurate ordering and product management.
Lead Sales Associate
Boss Liquors
02.2018 - 06.2022
- Supervised daily operations, ensuring optimal workflow and customer satisfaction.
- Trained and mentored junior associates on product knowledge and sales techniques.
- Implemented inventory management practices, reducing stock discrepancies by streamlining processes.
- Developed promotional strategies to enhance product visibility and increase customer engagement.
Education
GED -
Roseville Adult School
Roseville, CASkills
- Reliable cash transaction processing
- Efficient cash management
- Training and mentoring
- Achievement-focused
- Customer engagement
- Team leadership
Languages
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Supervisor
Dickeys BBQ Pit
08.2022 - Current
Lead Sales Associate
Boss Liquors
02.2018 - 06.2022
GED -
Roseville Adult School