DILPREET KAUR

D-MART( Ambernath,Mumbai) October 2022-July 2023

• Resolve customer complaints via phones,email,mail or social media.
• Greet customer warmly and ascertain problem or reason for calling.
• Assist with placement of order, refunds,or exchanges.
• Use telephone to reach out to customer

Part Time; Cashier February 2021-May2021

Big Bazaar ( AGRA,UP,INDIA)

• Registers sales on a cash register by scanning items,itemizing and totaling customer's purchases.
• Stocking,promptly unloads items and delivers.
• Customer service including handling questions and concerns.
• Helped Management and customer as needed.
• Assisted customer with locating items.