DILNOOR SINGH
Surrey
Summary
Motivated student with hands-on experience handling customer orders, communication, and working in fast-paced team environments. Proven ability to stay accurate and organized during high-volume situations while supporting both customers and team operations. Comfortable assisting with basic product guidance, order processing, and maintaining efficient store flow. Seeking an opportunity to contribute in a retail environment and continue building strong customer service and sales skills.
Overview
2
2
years of professional experience
Work History
Kitchen Team Member
KFC
New Westminster
01.2026 - Current
- Handled customer order calls and entered orders accurately into the system
- Communicated clearly with customers to confirm items, changes, and special requests
- Coordinated with kitchen staff to ensure orders were prepared correctly and on time
- Managed multiple orders during peak hours while maintaining accuracy and speed
- Resolved basic customer concerns calmly and kept service flow smooth
- Maintained focus and organization in a fast-paced, high-pressure environment
Cashier/Sales Associate
Reliance Smart Point
Amritsar
06.2025 - 09.2025
- Handled regular customer billing and payments (cash + digital)
- Helped customers locate products and answered basic questions
- Restocked shelves and kept store areas clean and organized
- Managed lines during busy periods and kept checkout moving
- Assisted with simple customer issues and billing concerns
Service & Inventory Assistant
MRF Tyres T&S - Gill Tyres
Amritsar
04.2024 - 08.2024
- Supported customers in selecting products based on basic needs
- Organized inventory and helped track incoming/outgoing stock
- Loaded and moved heavy items safely within storage area
- Assisted technicians with tools and preparation work
- Maintained order in the workspace to improve efficiency
Education
Diploma - Computer Information Systems (CIS)
KWANTLEN POLYTECHNIC UNIVERSITY
Surrey, BCCLASS 12 - ISC
ST JOSEPH'S CONVENT SCHOOL
Amritsar, Punjab, INDIASkills
- Customer Interaction & Needs Assessment
- Product Recommendation Based on Customer Needs
- Order Handling & POS System Accuracy
- Inventory Organization & Stock Replenishment
- Multitasking in Fast-Paced Environments
- Attention to Detail & Error Prevention
- Team Collaboration & Clear Communication
Availability
Tuesday : Full Day and Night
Thursday: Full Day and Night
Friday: Full Day and Night
Saturday: Morning And Afternoon
Sunday : Full Day and Night
Languages
- ENGLISH
- PUNJABI
- HINDI
Timeline
Kitchen Team Member
KFC
01.2026 - Current
Cashier/Sales Associate
Reliance Smart Point
06.2025 - 09.2025
Service & Inventory Assistant
MRF Tyres T&S - Gill Tyres
04.2024 - 08.2024
Diploma - Computer Information Systems (CIS)
KWANTLEN POLYTECHNIC UNIVERSITY
CLASS 12 - ISC
ST JOSEPH'S CONVENT SCHOOL