Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dilman Boparai

Brampton,ON

Summary

Enthusiastic financial services professional highly effective at working with clients of all levels and backgrounds. Friendly and personable with adaptable approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Operations Enablement Specialist

RBC Royal Bank
08.2023 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Interpreted clients' needs and introduced services to fit specific requirements.
  • Assisted with staff training to enforce quality and efficency

Banking Advisor

RBC Royal Bank
12.2022 - 07.2023
  • Provided specialized financial planning support for clients with diverse portfolios and individual needs.
  • Extended and sustained relationships with customers to maintain and grow business.
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
  • Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
  • Worked with customers to procure updated financial information on continuous basis.

Sales and Operations Manager

One More Round
03.2022 - 12.2022
  • Management of sales for the gym, ensuring monthly budgets are met
  • On going staff development and training of sales associates and trainers
  • Daily sales plans and strategically planning for business to business marketing
  • Responsible for operations of the facility, including member satisfaction and employee development

Lead Fitness Trainer and Sales Manager

Infinite Motion
03.2020 - 03.2022
  • Lead clients 1:1 through personal workouts targeting strength and conditioning
  • Administer fitness assessments and check ins with clients weekly to assure fitness goals are being met and sustained
  • Counsel clients on proper nutrition and exercise habits
  • Lead other trainers in sales and increasing overall sales of the business

Fitness Trainer & Lead Sales advisor

Orangetheory Fitness
09.2019 - 10.2020
  • Instruct group fitness classes of 12-24 individuals
  • Working closely with the members of the facility to help achieve their fitness goals by monitoring their fitness levels
  • Lead sales every month for the duration worked, increasing sales revenue by 20% for the company
  • In charge of opening the new location at Brampton-Lionhead through marketing events and social media designs

Administrator

Brams United Girls Soccer Club
04.2018 - 09.2019
  • Provided services to ensure registration was completed for coming seasons with the aid of various software’s such as excel
  • Completed schedules for referees, coaches, and various teams, working with the city of Brampton in order to ensure field and referee availability
  • Worked on yearly audit for financial purposes under company guidelines and worked on biweekly pay roll with office staff
  • Maintained and implemented a non profit All-Abilities program to ensure inclusion within the community of sports

Education

Justice, Political Philosophy and Law

McMaster University
Hamilton, ON
2019

Skills

  • Proficient in
  • MS Word, MS Excel, MS PowerPoint, and MS outlook
  • Team Recruiting and Onboarding
  • Networking Events
  • Presentation Delivery
  • Project Restructuring
  • Operating Procedures and Policies
  • Motivational Leadership
  • Executive Leadership

Certification

Certified personal trainer with CANFITPRO RED CROSS CPR/AED certified

Timeline

Operations Enablement Specialist

RBC Royal Bank
08.2023 - Current

Banking Advisor

RBC Royal Bank
12.2022 - 07.2023

Sales and Operations Manager

One More Round
03.2022 - 12.2022

Lead Fitness Trainer and Sales Manager

Infinite Motion
03.2020 - 03.2022

Fitness Trainer & Lead Sales advisor

Orangetheory Fitness
09.2019 - 10.2020

Administrator

Brams United Girls Soccer Club
04.2018 - 09.2019

Justice, Political Philosophy and Law

McMaster University

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Dilman Boparai