Dillon Wiens
Kelowna
Summary
Motivated and adaptable student with a strong foundation in customer service, excellent communication skills, and a demonstrated ability to work efficiently in team environments. Known for exceptional time management and problem-solving capabilities, I am eager to contribute my skills and enthusiasm to a full-time role that offers opportunities for personal and professional growth. Adapt quickly learning new tasks and technologies, I bring a strong work ethic and a commitment to delivering top-notch results to any team I join.
Overview
5
5
years of professional experience
Work History
SERVER
Phantom Creek Estates
05.2024 - 10.2024
- Delivered exceptional fine dining service by expertly guiding guests through an elevated culinary journey, including detailed dish descriptions and personalized wine pairings, while maintaining the highest standards of hospitality and teamwork in a fast-paced, upscale restaurant environment
- Delivered attentive and personalized service to guests, ensuring a memorable dining experience in a high-pressure, fine dining environment
- Provided detailed descriptions of each dish and expertly recommended wine pairings, enhancing guests' culinary experiences
- Provided personalized catering for private dinners hosted by high-profile clients, coordinating menus and wine selections to meet specific preferences and dietary needs while delivering impeccable service in an intimate setting
- Assisted in the planning, setup, and execution of weddings and private events, ensuring seamless service and attention to detail while delivering a tailored dining experience that exceeded guests' expectations
- Worked closely with chefs to understand dish preparations and ingredients, ensuring accurate and enthusiastic descriptions to guests
- Collaborated effectively with fellow staff members, contributing to a harmonious and efficient service environment
Delivery Driver
Dominos
09.2023 - 05.2024
- Followed established delivery routes and schedules to ensure prompt and efficient delivery orders
- Verified the accuracy of orders before departure to ensure all items were included and correctly prepared
- Collected payment from customers, processed transactions accurately, and provided receipts as needed
- Uphold company standards for food quality, customer service and delivery performance
SERVER
Diamond Steak and Seafood
06.2020 - 08.2023
- Delivered orders promptly and accurately, ensuring quality presentation and maintaining a clean organized environment
- Warmly welcomed guests, provided menus, and escorted them to their tables, creating a positive first impression
- Demonstrated strong product knowledge and accurately recorded customer orders, accommodating special dietary request and preferences
- Assisted with cleaning and resetting tables, restocked supplies, and ensured a sanitary environment in compliance with health and safety regulations
- Communicated effectively with the kitchen team to ensure accurate and timely order preparation
CONSTRUCTION LABOR
Kyle Demelo Construction
06.2021 - 08.2021
- Clearing land, excavating, and grading to prepare construction sites for building projects, ensuring proper drainage and foundation stability
- Transporting and organizing construction materials, tools, and equipment efficiently and safely to support smooth project workflow
- Working closely with team members, contractors, and supervisors to ensure efficient project execution and timely completion
- Cleaning and maintain the construction site, equipment, and tools to promote a safe and organized work environment
- Operating machinery such as loaders and excavators to perform tasks like digging trenches and laying foundations
- Setting up and dismantling hose lines connected to local fire hydrants for water use
CANAL LABOUR
Town Of Oliver (Public Works)
04.2020 - 06.2020
- Maintain, clean, fix/repair the irrigation canal through Oliver
- Worked as a team to prepare and maintain the canal
- Operating a bobcat to clean the surfaces within the canal
Education
Bachelor’s degree - Health and Human Exercise Sciences
UNIVERSITY OF BRITSIH COLOMBIA
Kelowna, BC12-2025
Kinesiology Diploma -
OKANAGAN COLLEGE
Penticton, BCSkills
- Communication Skills
- Time Management
- Adaptability
- Leadership
- Strong work ethic
- Guest engagement
- Exceptional customer service
- High volume dining
- Team collaboration
Awards/Certifications
- DOGWOOD SCHOLARSHIP, Maintain a 3.0+ GPA throughout high school. Create a presentation for school board members expressing a skill that you have learned and teaching the board members everything about it.
- Certified Level 1 First Aid
- Selling it Right
- Serving it Right
- Food Safe level 1
Timeline
SERVER
Phantom Creek Estates
05.2024 - 10.2024
Delivery Driver
Dominos
09.2023 - 05.2024
CONSTRUCTION LABOR
Kyle Demelo Construction
06.2021 - 08.2021
SERVER
Diamond Steak and Seafood
06.2020 - 08.2023
CANAL LABOUR
Town Of Oliver (Public Works)
04.2020 - 06.2020
Kinesiology Diploma -
OKANAGAN COLLEGE
Bachelor’s degree - Health and Human Exercise Sciences
UNIVERSITY OF BRITSIH COLOMBIA
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