Dillon Delaurentis
TORONTO,ON
Summary
Dedicated server with exceptional wine and food knowledge. Proven ability to enhance guest experiences through outstanding service and effective collaboration. Currently seeking out a serving position at a Jacobs & Co. Steakhouse.
Overview
13
13
years of professional experience
Work History
Server
MIMI Chinese
Toronto, ON
10.2021 - Current
- Trained new servers on menu items and restaurant procedures.
- Upsold menu items and promoted daily features to enhance guest experience.
- Managed multiple tables efficiently while maintaining attention to guest needs.
Maitre D'
MIMI Chinese
Toronto, ON
10.2021 - Current
- Coordinated reservations and seating arrangements to optimize dining service flow.
- Managed Private Dining Room bookings and email account, ensuring high-quality customer service.
- Managed dining room operations and ensured smooth guest experiences.
Server
Oliver and Bonacini- Luma
Toronto, ON
04.2016 - 10.2021
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Assisted guests with menu selections and dietary restrictions.
Server Assistant/Food Expeditor
Oliver and Bonacini- Canoe
Toronto, ON
09.2013 - 04.2016
- Coordinated with chefs and servers to streamline food delivery to tables.
- Supported servers in delivering food and beverages to guests, ensuring timely service.
- Managed guest requests to elevate dining experience at Canoe.
Education
Level 3 -
WSET
Toronto, ON04-2016
Food And Beverage Management - Hospitality
George Brown College
Toronto04-2014
Skills
- Wine knowledge
- Culinary expertise
- Team driven
- Exceptional guest services
- Sales
- Organization
Timeline
Server
MIMI Chinese
10.2021 - Current
Maitre D'
MIMI Chinese
10.2021 - Current
Server
Oliver and Bonacini- Luma
04.2016 - 10.2021
Server Assistant/Food Expeditor
Oliver and Bonacini- Canoe
09.2013 - 04.2016
Level 3 -
WSET
Food And Beverage Management - Hospitality
George Brown College