Dillan Lopez
San Diego
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
4
4
years of professional experience
Work History
Shift Lead and Opener
Local Krave
03.2024 - 12.2024
- As a shift lead, I was responsible for managing breaks, making deposits, and closing the store
- Timed and weighed espresso shots throughout the day
- Completed cash and credit card transactions accurately using POS software.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Made food, prepped ingredients and washed dishes dishes
- Made and portioned waffle dough
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
Sales Associate
Foot Locker
04.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
B.A. - Computer Science
Shiley-Marcos School of Engineering, University of San Diego
05.2023
Skills
- Organized and Time Efficient
- Honest
- Interpersonal Communication
- Customer Service
- Food handling
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
Timeline
Shift Lead and Opener
Local Krave
03.2024 - 12.2024
Sales Associate
Foot Locker
04.2021 - Current
B.A. - Computer Science
Shiley-Marcos School of Engineering, University of San Diego
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