DILKHUSHLEEN SINGH
Langley,BC
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Officer
Paladin Healthcare
05.2019 - Current
- Providing Security Solutions in Healthcare Settings
- Writing up daily reports and suggesting improvements for enhanced security
- Managing crisis situations with patients, actively defusing potential aggression
- Patrolling and checking video surveillance systems for unauthorized activities
- Investigating and handling security breaches, coordinating with law enforcement when necessary
- Removing or restraining individuals threatening safety or disturbing the peace
- Sustaining effective relationships with customers and the client.
Manager
McDonald’s Restaurant
12.2016 - 02.2019
- Ensuring Optimal Restaurant Operations
- Ensuring that all operations, from greeting customers to service quality and speed, exceed customer expectations
- Overseeing adequate maintenance of equipment
- Handling customer complaints and managing inventory.
Education
Skills
- CCTV Surveillance
- Visitor Tracking
- Personnel Screening
- Emergency Response
- Access Control
- Conflict De-Escalation
- Operations Management
- Security Screenings
- Report Writing
Additional Skills Interests
- Proficient with computers; quick learner of new software systems.
- Experience with staff training.
- Proficient at Microsoft Office (Word, Excel, PowerPoint, Outlook), Adobe Acrobat.
- Familiar with electronic surveillance and security systems.
Certification
- CPR and First Aid Level 1.
- Provincial Violence Prevention Curriculum (PVPC).
- HUFT/ATR certified.
- Valid Class 5 Driver’s License.
Personal Qualities
- Strong work ethics with remarkable customer handling skills.
- Excellent communication skills in both written and verbal English, Hindi, and Punjabi.
- Adaptability and flexibility.
- Excellent customer service and interpersonal skills.
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Security Officer
Paladin Healthcare
05.2019 - Current
Manager
McDonald’s Restaurant
12.2016 - 02.2019
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