DILJOT KAUR
Aldergrove
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager and AP/AR CLERK
A&G supermarket
11.2023 - Current
- Managed the hiring process, conducting interviews and coordinating onboarding activities
- Supervised the schedule of employes
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Receive, verify, and process supplier invoices, ensuring accuracy and compliance with company policies.
- Schedule and prepare payments to vendors, including checks, electronic transfers, and wire payments.
- Review expense reports and reconcile discrepancies between purchase orders, invoices, and payment receipts.
Administrative Assistant (AP/AR/CLAIMS CLERK)
Radius logistics
02.2021 - 10.2023
- Leveraged strong communication skills to build relationships with clients
- Coordinated with cross-functional teams on projects and initiatives
- Developed specialized skills in customer service and client relations
- Managed workflow processes, ensuring deadlines were met within budget constraints
- Maintain a log of all incoming invoices to the department and process vendor payments in the accounting system
- Adjust vendor invoices for any discrepancies in price
- Produce cheques /EFTs , obtain signatures and issued to suppliers
- Processed wire payments to the overseas vendors
- Review A/R aging for accuracy and prepare any necessary credit/debits to customer accounts
- Excelled in the A/R for making call and emails to Clients for payment overdue and maintained record on excel for overdue payments
- Managed new clients accounts
- Data Entry
- Freight Brokerage
- Office Administration
- Time Management
- Managed a high volume of customer claims, ensuring quality assurance and timely resolution
- Investigated complex customer claims, utilizing a variety of resources to reach a successful resolution
- Developed and maintained strong relationships with customers to ensure their satisfaction with resolution process
Head Cashier
Lowe's home Improvement
04.2018 - 01.2021
- Utilized customer service and problem-solving skills to resolve customer complaints quickly and efficiently
- Trained new cashiers by demonstrating procedures for exchanging money, checking guests out and interacting with customers
- Demonstrated ability to manage a team of cashiers and oversee their daily tasks
- Provided excellent customer service by responding promptly to inquiries or requests from customers or staff members
- Balanced cash drawer and performed daily audit procedures
- Trained new staff members in cash register operations as well as store policies and procedures
- Handled large amounts of money and supported accuracy of financial transactions
- Managed refunds and exchanges in accordance with store policy while maintaining a positive attitude towards customers
- Conducted regular audits of cash registers to detect discrepancies between actual amounts received vs
- Amounts recorded
- Processed payments using various methods such as credit cards, debit cards, checks, and gift cards
- Enforced all front-end policies and procedures including dress code and attendance
Education
Associate in Arts (A.A.) - General studies
Douglas College
New Westminster, BC04.2020
Skills
- Problem-solving
- Invoicing
- Issue resolution
- Business development and planning
- Marketing and promotions
- Accounts payable
- QuickBooks
- Problem-solving abilities
- Multitasking Abilities
- Accounts Receivable
- Claims Handling
- Third-Party Logistics 3PL
- Data Entry
- Freight Brokerage
- Office Administration
- Time Management
- Customer service and engagement
- Customer experience
Languages
English
Punjabi
Professional Working
Timeline
Assistant Store Manager and AP/AR CLERK
A&G supermarket
11.2023 - Current
Administrative Assistant (AP/AR/CLAIMS CLERK)
Radius logistics
02.2021 - 10.2023
Head Cashier
Lowe's home Improvement
04.2018 - 01.2021
Associate in Arts (A.A.) - General studies
Douglas College
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