Diljeet Kaur
Surrey,BC
Summary
Results-driven procurement professional with expertise in identifying cost-savings opportunities, managing vendors and negotiating contracts. Proven track record of successful cost optimization and supplier performance management. Expert in keeping the resources motivated and showcasing the desired results by meeting the set targets.
Overview
12
12
years of professional experience
Work History
Senior Procurement Manager
EXL Service
09.2022 - 09.2023
- Managed the IT and Non IT category projects successfully
- Negotiated contracts with suppliers to obtain favorable terms and pricing.
- Managed supply chain process, from order placement to delivery, to facilitate on-time and accurate fulfillment.
- Managed team of buyers to managed the assigned category and list of suppliers.
- Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations.
- Developed and implemented procurement policies and procedures to enhance compliance with company standards.
- Resolved invoice and payment issues to facilitate prompt payment to suppliers.
- Negotiated complex corporate procurement contracts by working closely with internal and external contacts.
Procurement Manager
Genpact Services
08.2019 - 09.2022
- Monitored and managed procurement budget to control costs.
- Developed and implemented procurement policies and procedures to enhance compliance with company standards.
- Managed supply chain process, from order placement to delivery, to facilitate on-time and accurate fulfillment.
- Prepared and presented reports to management on purchasing trends and cost savings to aid in decision making.
- Conducted spend analysis to identify cost-saving opportunities.
- Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations.
- Created and maintained portfolio of qualified vendors to expand options.
- Analyzed market conditions to make informed decisions on pricing and purchasing strategies.
- Hired and trained purchasing staff to improve effectiveness of purchasing operations.
- Led sourcing process for new vendors to get quality products and services and mitigate risk.
Buyer
British Telecom
03.2015 - 08.2019
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Managed activities such at RFQ, end to end tendering process, E-auction and R-auction.
- Maintained complete documentation and records of all purchasing activities.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Maintained key item stock levels and wrote or expedited purchase orders.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Oversaw purchasing process from initiating requests to finalizing contracts to deliver smooth transaction.
- Forecasted purchasing trends and improved merchandising strategies.
- Designed and implemented process improvements to streamline purchasing process.
- Tracked inventory shipments and prepared spreadsheets detailing item information.
- Created hands-on training program for newly hired employees to acclimate each person to company policies and procedures and individual job duties.
Senior Associate
Accenture Services
05.2011 - 11.2014
- Managed PR-PO process (purchase requisition due diligence, identifying off contract requisitions and challenging the requestors, approving requisitions etc.)
- Served as keyholder, overseeing business opening and closing operations.
- Reported on and off contract spend
- Conducted spend analysis and rolled out reports to the wider team for various activities(supplier rationalization, dealing with off contract suppliers etc.)
- Trained and supported new team members, maintaining culture of collaboration.
- Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
- Served as liaison, facilitating communication between management and associates.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Assigned tasks to lower-level personnel based on qualifications and skills set.
Education
MBA - Finance And Human Resources
Punjab Technical University
Kapurthala, India07.2010
BBA - Finance And Human Resources
Panjab University
Chandigarh, India06.2008
Skills
- Performance Improvement
- Price Negotiation
- New Vendor Setup
- Market Analysis
- Supplier Liaison
- Supplier Management
- Documentation and Reporting
- Process Improvement
- MS Office
- Cost Assessments
- ERP Software
- Inventory Management
- Trends Analysis
- Pricing Updates
- Process Development
- Purchase Orders
- Data Analysis Understanding
- Materials Management
- Strategic Planning
- Contract Negotiation
- Reporting Knowledge
- Pricing Structures
- Staff Training
- Bid Process Management
- Forecasting
Accomplishments
- Supervised team of 15 staff members.
- Achieved Savings of USD .75 M through effectively helping with IT category procurement strategies.
- By introducing SNOW for Pipeline creation tasks to aid reporting and eliminated manual tracking.
Received various Awards for successfully meeting timelines and targets.
1. Received best performer award in 2022 for implementing ServiceNOW
2. Received Directors award in Genpact in 2021 for achieving the savings Target of GBP 1.5 M against the assigned target of GBP 1.3 M
3. Received Directors award for completing Novation (Alcatel Lucent to Nokia) in 2018) for 25 countries within 9 months against the assigned
timelines of 1.5 years.
Timeline
Senior Procurement Manager
EXL Service
09.2022 - 09.2023
Procurement Manager
Genpact Services
08.2019 - 09.2022
Buyer
British Telecom
03.2015 - 08.2019
Senior Associate
Accenture Services
05.2011 - 11.2014
MBA - Finance And Human Resources
Punjab Technical University
BBA - Finance And Human Resources
Panjab University
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