Dilhani Kananke
Ottawa,ON
Summary
A competent professional with a detailed understanding of business operations, documents administration & reporting for decision making where always drives with a positive attitude, enthusiastic & a firm believer in teamwork to achieve goals.
Overview
14
14
years of professional experience
Work History
Sandwich Artist
Wendy's
07.2018 - Current
- Enhancing customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Preparing cooking supplier ingredients & workstations during opening & closing procedures to maximize efficiency.
- Driving operational improvement which results in savings & improves profit margins.
- Train new team members to prepare sandwiches and other items according to instructions
- Maintaining a clean and organized workspace, adhering to strict sanitation standards.
Warehouse Operator
Apetito HFS
07.2018 - 07.2018
- Managed the receipt, inspection, storage, retrieval, and dispatch of goods following established protocols consistently throughout tenure as Warehouse Operator.
- Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked effectively in fast-paced environments.
Executive - Regulatory & Compliance
D. Samson Industries (Pvt) Ltd
07.2011 - 04.2018
- Led groups and activities to obtain business & quality-related certificates such as ISO 9001:2015, SA 8000, FSC – The Chain of Custody Certification & Responsible Care.
- Directed and led groups and activities to get companies approved for all vendor compliance audits for world-recognized brands such as H & M, Esprit, Jack Wills, Arena, Fat Face, Allice & Whittlers, etc.
- Coordinated and conducted various types of audits in Quality Management, Human Resource Management, Occupational Health & Safety, environmental management, etc.
- Maintained & kept up-to-date records & reporting for decision-making.
- Provided proper education and guidance to the entire staff.
Management Trainee - Human Resource Management
D.Samson Industries (Pvt) Ltd
07.2010 - 06.2011
- Assisted with daily operations of the HR functions and duties
- Provided clerical and administrative support to Human Resource Executives Compiled and updated employee records
- Processed and prepared documents and reports pertinent to HR and Administration functions
- Operated HRIS system for data entering, updating, and making reports for decision-making
Education
No Degree - Administrative Skills For Success
Algonquin College
Ottawa, ON03.2024
License Certificate - CQI-IRCA Lead Auditor For ISO 9001:2015 QMS
DNV GL Business Assurance Lanka
Colombo, Sri Lanka03.2018
Diploma - Quality Management
Sri Lanka Standards Institution
Colombo, Sri Lanka03.2015
Advanced Diploma - Human Resource Management
National Institute of Business Management
Colombo, Sri Lanka03.2012
Bachelor of Science - Facilities Management
University of Moratuwa
Colombo, Sri Lanka06.2010
Skills
Leadership
Decision Making
Results Oriented
Fluency with Microsoft Office
Typing Skills (10,000 keystrokes/1 hour with the finest accuracy)
Easily adapt to fast-paced environment
Languages
English
Professional Working
Additional Information
References
1. Sudarshana Wickramaarachchi
Head of Human Resources and Administration
Vision Care (Pvt) Ltd
06, Ward Place, Colombo, 00700, Sri Lanka
+94 76 982 7646
sudarshanaw68@gmail.com
2. Andrea McDonald
Instructor - Department of Academic Access
Algonquin College, Ottawa, ON
613 552 1134
amcdonald974@gmail.com
3. Shyama De Silva
Quality Assurance Manager
Apetito HFS
Dairy Drive, Orlean, ON
6134002875
shyama_de@yahoo.com
Timeline
Sandwich Artist
Wendy's
07.2018 - Current
Warehouse Operator
Apetito HFS
07.2018 - 07.2018
Executive - Regulatory & Compliance
D. Samson Industries (Pvt) Ltd
07.2011 - 04.2018
Management Trainee - Human Resource Management
D.Samson Industries (Pvt) Ltd
07.2010 - 06.2011
No Degree - Administrative Skills For Success
Algonquin College
License Certificate - CQI-IRCA Lead Auditor For ISO 9001:2015 QMS
DNV GL Business Assurance Lanka
Diploma - Quality Management
Sri Lanka Standards Institution
Advanced Diploma - Human Resource Management
National Institute of Business Management
Bachelor of Science - Facilities Management
University of Moratuwa
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