DILEK YALCINKAYA

• Provided crisis counseling and intervention services to clients in emergency situations.
• Developed and implemented individualized treatment plans for clients.
• To provide food, money, mental health support, special need etc.

• Provided key emotional support to special needs youth.
• Coordinated family visits, medical appointments and therapy sessions for youth residents.
• Taught life skills and coping mechanisms to residential population in one-on-one and group sessions.

• Assessed needs of each client and recommended appropriate services and resources.
• Supported clients through development of new life skills, obtaining resources and transitioning back to society.

Supporting homeless people in everything like navigating the social services system and supporting whatever they need.

• Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
• Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.

• Updated client documentation for accurate, compliant and current records.
• Advocated for clients to assure respected rights and wishes.