Dileep Dewapriya

Portage Family Foods

01.2023 - Current

Maintained a clean and organized store environment, contributing to a positive customer experience.
Helped customers complete purchases, locate items, and join reward programs.
Handled high volume transactions during peak periods without compromising service quality or accuracy.
Operated POS terminals and cash drawer balancing.
Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
Assisted customers by answering questions and fulfilling requests.
Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
Managed returns and exchanges, resolving customer issues promptly and professionally.
Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.
Conducted efficient cash handling processes, minimizing discrepancies and ensuring accurate financial records.
Assisted with inventory management tasks, ensuring accurate stock levels and timely product replenishment.
Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
Worked collaboratively within a diverse team of associates reflecting varied backgrounds and experiences.
Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.