Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Dilani Ketheesparan

Scarborough,Ontario

Summary

  • A hardworking and passionate student with a strong organizational-driven focus
  • Have excellent customer service skills while having the ability to handle customer complaints, provide product recommendations and maintain a positive attitude
  • Ready to help the team achieve company goals. Can work in a fast-paced environment and multi-task effectively and efficiently
  • Met multiple sales goals and exceeded many tasks at my previous job

Overview

2
2
years of professional experience

Work History

Student Placement Coordinator

Lakeridge Heights Retirement Home
Whitby, ON
01.2023 - Current
  • Maintained a clean and well-organized environment for client happiness and safety.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Observed patients for physical, emotional, mental or behavioral changes

Part-Time Sales Advisor

H & M
Scarborough, ON
05.2022 - 09.2022
  • Greeted customers and helped them with their shopping needs
  • Operated cash registers and handled financial transactions accurately
  • Maintained a clean and organized store environment
  • Assisted with inventory management and restocking of products
  • Demonstrated excellent customer service skills by answering customer questions and resolving complaints
  • Trained new team members in store policies and procedures
  • Worked efficiently with team members to achieve goals and tasks and improve customer satisfaction

Education

Diploma - Social Service Worker

Durham College
Oshawa, ON
06.2025

High School Diploma -

Saint John Paul Secondary Catholic School
Scarborough, ON
06.2022

Bachelor of Arts - Social Sciences And Humanities

University of Ontario Institute of Technology
Oshawa, ON

Skills

  • Flexible & Adaptable
  • Organizational
  • Communication
  • Customer Service
  • Responsible
  • Adaptability
  • Good listening skills
  • Sales Background

Accomplishments

Available upon request

Timeline

Student Placement Coordinator

Lakeridge Heights Retirement Home
01.2023 - Current

Part-Time Sales Advisor

H & M
05.2022 - 09.2022

Diploma - Social Service Worker

Durham College

High School Diploma -

Saint John Paul Secondary Catholic School

Bachelor of Arts - Social Sciences And Humanities

University of Ontario Institute of Technology

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Dilani Ketheesparan