Dilan Hettige
Fort Nelson ,BC
Summary
Dedicated and compassionate youth and child care professional with expertise in operations management, program development, and staff supervision. Committed to delivering high-quality, individualized care and support to children and youth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Education Assistant
School District 81#
Fort Nelson, British Columbia
10.2024 - Current
- Assisted in the development of individualized education plans for students with diverse needs.
- Worked closely with guidance counselors to provide academic advice to struggling learners.
- Provided one-on-one support to students requiring additional assistance with assignments.
- Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
- Distributed textbooks, workbooks, papers, and pencils to students.
- Taught daily life skills and behaviors to students to build practical knowledge.
Child & Youth Worker / Program Coordinator
Serenity Resource .
Fort Nelson, BC
02.2024 - Current
- Monitor & support residents in their day-to-day living
- Plans, supervises, and participates in recreational, housekeeping, and social activities in an effort to establish trusting relationships
- provide guidance in social interaction.
- Maintain ongoing liaison with MCFD social workers, other helping agencies, resident's families, and/or caregivers
- exchange information regarding significant changes in resident's behavior or placement
- Assisted in the coordination of crisis intervention services for at-risk youth.
- Interviewed clients individually and in groups to assess situations, capabilities and problems.- Supervised Service Provider Personnel and Subcontractors, evaluating performance and providing guidance.
- Assisted in preparing the annual operating budget.
- Contributed to shelter facility maintenance, promoted safety and monitored for security risks and hazards.
- Assisted clients in developing life skills such as problem solving, communication techniques.
Food Service Supervisor
Boston Pizza
Fort Nelson
08.2023 - Current
Kitchen Manager
Boston Pizza
Cold Lake, AB
04.2023 - 07.2023
- Resolved customer complaints professionally, ensuring satisfaction.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Delegated work to staff, setting priorities and goals.
Food Service Supervisor
Boston Pizza Restaurants, LP.
Canmore
05.2022 - 04.2023
- Prepared workstations with ingredients and tools to increase efficiency.
- Implemented staff schedules and adjusted workload distribution as needed.
- Oversaw food preparation, production and presentation according to quality standards.
- Explained goals and expectations required of trainees.
Executive - Human Resources Management
Teknowledge Shared Services (pvt) Ltd
Colombo, Sri Lanka , Western
04.2017 - 11.2020
- Ensured legal compliance in all HR-related matters.
- Suggested promotions and wage increases according to employee performance.
- Assisted in employee recruitment, hiring and interview processes.
- Handled employee relations issues, including conflict resolution.
- Facilitated internal training programs for skill development.
Labour Planning Executive
Teknowledge shared services (pvt) Ltd
Colombo, Sri Lanka , Western
09.2015 - 02.2017
- Prepare daily Labor Efficiency Analysis Report for USA warehouse
- Prepare weekly schedule based on the Labor requirement details from USA Warehouse
- Participate Daily Production and Labour review Meeting
Trainee Multi Duty Accounts Cleark
LAUGFS Holdings
Colombo, Sri Lanka , Western
01.2011 - 06.2011
Education
Master of Business Administration - MBA - Business Administration and Management, General
University Canada West
01.2022
Professional Qualification in HRM - Human Resources Management/Personnel Administration, General
Chartered Institute of Personnel Management (CIPM)
01.2016
Bachelor of Commerce (B.Com.) - Accounting and Business/Management
University of Sri Jayewardenepura
01.2016
CAB -1 / 2 - Accounting and Finance
Chartered Accountancy Sri Lanka
01.2013
Skills
- Personal care assistance
- Behavioral support
- Human Resources
- Attention to Detail
- Food safety knowledge
- Food Preparation
- Project Management
Certification
· Academic Writing Strategies - University Canada West
· CERTIFICATION in Trauma- Informed Coaching & Counseling
· CPHR Candidate
· Certification of Behavior Modification
· Advanced Food Safety Certification
· CPR and First Aid certification
· Mental Health Studies - Suicide, Violent Behavior and Substance Abuse
· Naloxone 101 training course
Timeline
Education Assistant
School District 81#
10.2024 - Current
Child & Youth Worker / Program Coordinator
Serenity Resource .
02.2024 - Current
Food Service Supervisor
Boston Pizza
08.2023 - Current
Kitchen Manager
Boston Pizza
04.2023 - 07.2023
Food Service Supervisor
Boston Pizza Restaurants, LP.
05.2022 - 04.2023
Executive - Human Resources Management
Teknowledge Shared Services (pvt) Ltd
04.2017 - 11.2020
Labour Planning Executive
Teknowledge shared services (pvt) Ltd
09.2015 - 02.2017
Trainee Multi Duty Accounts Cleark
LAUGFS Holdings
01.2011 - 06.2011
Master of Business Administration - MBA - Business Administration and Management, General
University Canada West
Professional Qualification in HRM - Human Resources Management/Personnel Administration, General
Chartered Institute of Personnel Management (CIPM)
Bachelor of Commerce (B.Com.) - Accounting and Business/Management
University of Sri Jayewardenepura
CAB -1 / 2 - Accounting and Finance
Chartered Accountancy Sri Lanka
Similar Profiles
Grace SpesiaGrace Spesia
Paraprofessional, Reading Interventionist at Union School District 81Paraprofessional, Reading Interventionist at Union School District 81
Kimberly BallKimberly Ball
Subsitute EA/PA at School District 81Subsitute EA/PA at School District 81
Haleigh SchneiderHaleigh Schneider
7th & 8th Grade Math Teacher at Chicago Public School District7th & 8th Grade Math Teacher at Chicago Public School District