Summary
Overview
Work History
Education
Skills
Additional experience and involvement
Timeline
Generic

Dilaiksan Ravichandran

Ajax,ON

Summary

Skilled in staff management, inventory control, and ensuring exceptional customer service. Proven ability to streamline processes, enhance operational efficiency, and manage budgets effectively. Adept at coordinating between front-of-house and back-of-house operations, implementing safety protocols, and driving team performance to achieve organizational goals.

Overview

6
6
years of professional experience

Work History

VP Marketing

Gud Juicery and Foreveryour.to
07.2019 - Current
  • Performed entrepreneurship venture by leading dedicated team in successfully launching and managing independent business focused on producing, marketing, and selling high-end cutting boards featuring custom printed designs
  • Planned and executed customized marketing plan to increase sales by 15%, utilizing variety of marketing channels including social media, email marketing, and events
  • Exhibited strong teamwork skills by collaborating with associates while planning marketing activities, delegating tasks effectively, and maintaining strong communication throughout the project.

Math Tutor

Rouge Valley. Education Centre
07.2024 - 08.2024
  • Delivering mathematics support to students in grades 9 through 12, including conducting multiple sessions with class sizes ranging from 3 to 10 students. Developed and implemented lesson plans aligned with Ontario curriculum, and provided assistance with classwork, homework, and assignments.

Manager

One Eyed Jacks
04.2022 - 04.2024
  • Oversaw scheduling and employee training for team of 30 staff members, ensuring all tasks were completed on time and within budget
  • Performed inventory management to ensure all necessary materials/products would be available on daily operational basis
  • Reduced costs by optimizing schedules and improving operational efficiency
  • Implemented new business strategies, like karaoke nights, which helped to improve customer satisfaction and engagement, which was shown through customer surveys
  • Developed and implemented new training programs to enhance employee morale, resulting in improved customer service ratings.

Respite Worker

Private Care
01.2022 - 04.2023
  • Provided compassionate, temporary care and support to individuals with disabilities or special needs, enabling primary caregivers to take necessary breaks.
  • Assisted with daily living activities, including personal hygiene, meal preparation, and medication administration, ensuring comfort and safety.
  • Maintained clear and respectful communication with individuals, families, and healthcare professionals, delivering updates and reporting any changes in care.
  • Created positive environment by engaging individuals in recreational activities and supporting their personal goals.
  • Adhered to organizational policies, maintained confidentiality, and participated in ongoing professional development.

Area Manager

Amazon
09.2021 - 04.2022
  • Decreased daily operational costs while running whole shift by identifying inefficiencies and streamlining processes
  • Staffed and oversaw operations for team of 100+ employees, ensuring efficient daily operation, resulting in decrease in customer complaints
  • Implemented security precautions in collaboration with safety team, resulting in measurable improvements in workplace safety metrics
  • Collaborated closely with diverse departments to proactively identify and address unique challenges, fostering effective cross-functional problem-solving and promoting organizational cohesion.

Assistant Manager

Charly Ronick’s
05.2018 - 09.2021
  • Developed and implemented tailored marketing strategy that boosted sales by leveraging diverse marketing channels such as Instagram, and other social media platforms
  • Implemented data analysis techniques to identify and capitalize on opportunities to increase profitability
  • Illustrated outstanding collaboration and leadership skills by supervising team members across various hierarchal levels
  • Fostered and nurtured strong and mutually beneficial relationships with food vendors, resulting in long-term partnerships and consistent supply of high-quality products.

Education

Bachelor of Commerce - Business And Commerce

Toronto Metropolitan University
Toronto, ON
2023

Ontario Secondary School Diploma -

Lester B. Pearson Collegiate Institute
Toronto, ON
06.2013

Skills

  • Highly motivated and detail-oriented professional with extensive experience in logistics and warehousing Exceptional attention to detail and accuracy in sorting, processing, and managing high-volume orders
  • Demonstrated speed and efficiency in task execution while maintaining safety and adherence to protocols Excellent organizational skills and physical stamina for managing demanding workloads, including lifting and repetitive tasks
  • Proficient in utilizing warehouse management systems and scanning technology to streamline operations Strong problem-solving abilities and adaptability in dynamic work settings
  • Effective teamwork and customer service skills Committed to high-quality performance and contributing to team success in fast-paced environments

Additional experience and involvement

  • Respite Worker (Part-time), Durham, ON, 08/01/22 - 05/30/23, Working with children who have special needs, providing life skills and educational services within their home and the community.
  • Private Tutor for Special Needs Child, Durham, ON, 07/01/24, Provided one-on-one tutoring to a special needs child in the areas of reading, writing, and math., Developed individualized lesson plans and learning strategies based on the child's specific needs and learning style., Worked closely with the child's parents and teachers to track progress and adjust the tutoring plan as needed., Successfully helped the child improve their academic skills and confidence in the classroom.
  • VP Marketing, 06/01/19, Performed an entrepreneurship venture by leading a dedicated team in successfully launching and managing an independent business focused on producing, marketing, and selling high-end cutting boards featuring custom printed designs., Planned and executed a customized marketing plan to increase sales, utilizing a variety of marketing channels including social media, email marketing, and events., Exhibited strong teamwork skills by collaborating with associates while planning marketing activities, delegating tasks effectively, and maintaining strong communication throughout the project.

Timeline

Math Tutor

Rouge Valley. Education Centre
07.2024 - 08.2024

Manager

One Eyed Jacks
04.2022 - 04.2024

Respite Worker

Private Care
01.2022 - 04.2023

Area Manager

Amazon
09.2021 - 04.2022

VP Marketing

Gud Juicery and Foreveryour.to
07.2019 - Current

Assistant Manager

Charly Ronick’s
05.2018 - 09.2021

Bachelor of Commerce - Business And Commerce

Toronto Metropolitan University

Ontario Secondary School Diploma -

Lester B. Pearson Collegiate Institute
Dilaiksan Ravichandran