Dikshya Magar
Scarborough,ON
Summary
Skilled in food preparation and workplace safety, I excelled at Shelby's Shawarma, enhancing customer satisfaction through exceptional service and maintaining high standards of cleanliness. Leveraging strong communication skills, I led new team members, significantly improving operational efficiency. My dedication to food handling safety and customer service excellence sets me apart.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
Shelby's Shawarma
Toronto, Ontario
08.2023 - 01.2025
- Answered customer questions regarding product features, pricing, availability.
- Assisted customers with orders and inquiries.
- Operated cash register accurately and efficiently.
- Provided training and guidance to new team members.
- Cleaned work areas regularly throughout shift.
- Restocked items on shelves as needed.
- Performed store opening and closing procedures as directed by management team.
- Operated kitchen equipment safely and efficiently.
- Provided excellent customer service at all times.
- Maintained cleanliness of store by sweeping, mopping, and dusting surfaces.
- Washed dishes, cleaned countertops and sanitized high-use areas.
- Greeted customers and cultivated positive experiences in line with company standards.
Bakery Assistant
Thobers Bakery(French Bakery)
Toronto, Ontario
07.2023 - 10.2024
- Measuring, mixing, and prepping ingredients for breads and pastries.
- Shaping, laminating, and proofing dough for baguettes, croissants, and more.
- Monitoring ovens and ensuring products are baked to perfection.
- Arranging baked goods attractively, and maintaining stock levels.
- Gaining hands-on experience with traditional recipes and methods.
Server
Halal Restaurant(Showtime Bristro)
Scarborough, ON
05.2023 - 08.2024
- Answered customer questions regarding product features, pricing, availability.
- Inspected equipment for proper functioning prior to use.
- Monitored expiration dates of food products.
- Greeted customers in a friendly manner upon entering the store.
- Assisted customers with orders and inquiries.
- Operated cash register accurately and efficiently.
- Provided training and guidance to new team members.
- Prepared wraps and bowls, and drinks for customers according to their specifications.
- Collaborated with other crew members to complete tasks quickly and efficiently.
- Cleaned work areas regularly throughout shift.
- Restocked items on shelves as needed.
- Performed store opening and closing procedures as directed by management team.
- Operated kitchen equipment safely and efficiently.
- Provided excellent customer service at all times.
- Maintained cleanliness of store by sweeping, mopping, and dusting surfaces.
Education
High School Diploma -
George Brown College
Toronto, NoneSkills
- Cleaning and sanitation
- Cooking
- Food handling safety
- Verbal and written communication
- Workplace safety
- Food preparation
Certification
- smart serve, food handler, first aid
Languages
English
Professional
Timeline
Crew Member
Shelby's Shawarma
08.2023 - 01.2025
Bakery Assistant
Thobers Bakery(French Bakery)
07.2023 - 10.2024
Server
Halal Restaurant(Showtime Bristro)
05.2023 - 08.2024
High School Diploma -
George Brown College
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