Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dikshita Sharma

Edmonton,AB

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

4
4
years of professional experience

Work History

Pharmacy Assistant

Fort Care Pharmacy
Edmonton, Alberta
07.2025 - Current
  • Assisted pharmacists with prescription preparation and medication dispensing.
  • Organized and maintained pharmacy inventory, ensuring accurate stock levels.
  • Provided customer service by answering inquiries and assisting with product selection.
  • Managed patient files and updated records for prescription refills and transfers.
  • Supported the team in maintaining cleanliness and organization of workspaces.
  • Processed incoming prescriptions while verifying patient information for accuracy.
  • Collaborated with pharmacy staff to improve workflow efficiency and service delivery.
  • Processed insurance claims for reimbursement purposes accurately and efficiently.
  • Performed cashier duties, including accepting payments, issuing receipts, and balancing daily transactions.
  • Answered telephone calls promptly and courteously while responding to customer inquiries or complaints.
  • Managed inventory levels by tracking expiration dates of drugs and ordering new stock accordingly.
  • Received shipments from suppliers accurately verifying quantity, product name, lot number.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.

Liquor Store Clerk

North Central Co-op
Edmonton, AB
09.2023 - Current
  • Facilitated product selection and recommendations to enhance customer satisfaction.
  • Provided exceptional customer service by promptly resolving inquiries.
  • Stocked shelves with new inventory while rotating stock to maintain freshness.
  • Greeted customers upon entry, assisting with product choices effectively.
  • Supported management in implementing pricing changes and markdowns per corporate guidelines.
  • Processed payments through cash, credit, debit, and personal checks while ensuring accurate change.
  • Answered incoming calls professionally, delivering precise information about products and promotions.
  • Executed daily opening and closing tasks, including cash drawer balancing and paperwork organization.

Assistant Pharmacist

Aastha Hospital
Moga
11.2022 - 06.2023
  • Patient Dealing.
  • Attending Phone calls.
  • Maintaining Cash Carts.
  • Sorted and organized files and spreadsheets and reports and filled the prescriptions for in and out patients.
  • Make patient understand about the medications.

Clinical Pharmacist Assistant

Moga Medicity Super Speciality Hospital
Moga, Punjab
09.2021 - 09.2022
  • Interacted with the Customers by phone, email or in person to help them in any manner.
  • Completed Research, Compiled data, updated spreadsheets and produced timely reports.
  • Provided counseling to patients regarding their medications including appropriate administration techniques as well as potential side effects or allergic reactions that may occur.
  • Provided education to patients on proper medication usage, potential side effects, and storage instructions.
  • Dispensed medications accurately and efficiently to meet the needs of patients.

Education

Graduate Diploma in Environmental Public Health

Concordia University College of Alberta
Edmonton, AB
12-2024

Doctor of Pharmacy(Pharm. D) - Pharmacy

ISF College of Pharmacy
India
09-2023

Skills

  • Customer service
  • Inventory management
  • Medication dispensing
  • Prescription processing
  • Communication skills
  • Workflow optimization
  • Team collaboration
  • Labeling accuracy
  • Insurance processing
  • Order verification
  • Labeling prescriptions
  • Answering customer questions
  • Verifying orders
  • Proper labeling
  • Filing documents
  • Stocking inventory

Timeline

Pharmacy Assistant

Fort Care Pharmacy
07.2025 - Current

Liquor Store Clerk

North Central Co-op
09.2023 - Current

Assistant Pharmacist

Aastha Hospital
11.2022 - 06.2023

Clinical Pharmacist Assistant

Moga Medicity Super Speciality Hospital
09.2021 - 09.2022

Graduate Diploma in Environmental Public Health

Concordia University College of Alberta

Doctor of Pharmacy(Pharm. D) - Pharmacy

ISF College of Pharmacy

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Dikshita Sharma