Dikshit Sharma
1504 - 36 Elm Drive W, Mississauga,ON
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Office Administrator
Cross Merge Services Inc.
01.2023 - Current
- Manage and oversee office administrative processes, and evaluate and implement new procedures.
- Set work priorities, assign tasks to office support staff, and ensure adherence to deadlines and procedures.
- Handle administrative duties related to admissions at post-secondary educational institutions.
- Compile data and prepare regular and special reports, manuals, and correspondence.
- Manages the payroll for the employees working at different client locations
- Coordinate and plan office services, including equipment, supplies and oversee all the technical issues along with website maintenance.
Delivery Driver (Part Time)
Uber
09.2022 - 12.2022
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
General Laborer (Part Time)
The Electromac Group
07.2022 - 07.2022
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
Recruiter (Work From Home - Part Time)
Connect Ahead Services Inc.
12.2021 - 04.2022
- Developed and implemented effective recruitment strategies to attract a diverse pool of qualified candidates for various positions.
- Assisted in the onboarding process, ensuring a smooth transition for new hires.
- Maintained strong relationships with hiring managers, providing regular updates and feedback.
- Acted as a point of contact for candidate inquiries and concerns
Crew Member
Five Guys Burger And Fries
12.2021 - 12.2021
- Worked front counter and other areas of kitchen and back kitchen.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Systems Engineer
Infosys Limited
08.2019 - 08.2021
- Worked in 24*7 operations on Service now ticketing system for troubleshooting Windows and Azure Infrastructure issues raised by users and upscale and downscale infrastructure by maintaining SLA as per user requests.
- Worked as an Operations lead, manage 6-7 team members during shift. Focus, to Acknowledge and Respond with resolution to client, users and Microsoft Email over Email and high urgency issues by creating call bridges.
- Worked in a projects team, main focus was to deploy Azure Infrastructure as requested by client and users.
Education
Masters of Engineering - Electrical And Computer Engineering
University of Windsor
Windsor, ON12.2022
Bachelor of Technology - Information Technology
Jaypee University Of Information Technology
Solan, Himachal Pradesh, India06.2019
Skills
- Customer Acquisition
- Team Management
- Office Tools (Word, Powerpoint and Excel)
- Team building
- Customer Service
- Windows and Computer Infrastructure
- Time Management
- Administrative Support
- Payroll Services
- Website Building
- Technical Support
Certification
- Microsoft Azure Fundamentals - AZ 900
- Machine Learning using Python
- JAVA - J2SE
Languages
English
Native or Bilingual
Hindi
Full Professional
Punjabi
Native or Bilingual
Hobbies and Interests
- Technology
- Travelling
- Swimming
- Dance
Timeline
Office Administrator
Cross Merge Services Inc.
01.2023 - Current
Delivery Driver (Part Time)
Uber
09.2022 - 12.2022
General Laborer (Part Time)
The Electromac Group
07.2022 - 07.2022
Recruiter (Work From Home - Part Time)
Connect Ahead Services Inc.
12.2021 - 04.2022
Crew Member
Five Guys Burger And Fries
12.2021 - 12.2021
Systems Engineer
Infosys Limited
08.2019 - 08.2021
Masters of Engineering - Electrical And Computer Engineering
University of Windsor
Bachelor of Technology - Information Technology
Jaypee University Of Information Technology
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