Dikshit A+ Certified
Summary
Highly motivated individual seeking an entry-level position where I can apply my strong desire to learn and grow. Eager to contribute to a dynamic team and develop new skills through hands-on experience and mentorship.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Petro Canada
Barrie, ON
11.2023 - Current
- Collected credit card and cash payments to complete transactions for customer orders.
- Greeted customers and responded to informational requests.
- Built loyal clientele through friendly interactions and consistent appreciation.
Customer Service Representative
Tim Hortons
Barrie, Ontario
09.2022 - 05.2024
- Developed positive relationships with customers through friendly interactions.
- Identified opportunities for upselling additional products or services based on customer needs.
- Resolved customer complaints promptly and efficiently.
Customer Service Representative
Bill gosling outsourcing
Barrie, ON
08.2023 - 11.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Maintained a high level of professionalism when dealing with difficult customers.
Education
College Diploma - Information Technology - Networking
Alpha College of Business And Technology
Scarborough, ON08.2023
Skills
- Technical Troubleshooting
- Hardware Upgrades
- Customer Support Needs Assessment
- Verbal and Written Communication
- Error Detection
- Resolving Problems and Incidents
- Help Desk Support
- Computer Diagnostics
- Hardware and Software Repair
- Attention to Detail
- Data server
- Quick Learner
- MS office
Certifications
- Comptia A+ Certified-2024
- Cisco packet tracer
- AWS cloud services
Timeline
Customer Service Cashier
Petro Canada
11.2023 - Current
Customer Service Representative
Bill gosling outsourcing
08.2023 - 11.2023
Customer Service Representative
Tim Hortons
09.2022 - 05.2024
College Diploma - Information Technology - Networking
Alpha College of Business And Technology
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