Dikshika Malhotra
Brampton,Canada
Summary
Dynamic Clinical Site Manager with extensive experience at JACK NATHAN HEALTH, excelling in team leadership and medical billing. Proven track record in enhancing operational efficiency and fostering strong customer relations. Expertise in EMR systems and a commitment to patient care strategies drive successful outcomes in fast-paced environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Clinical Site Manager (Medical and Rehabilitation)
JACK NATHAN HEALTH
Vaughan, Canada
04.2022 - Current
- Billing-Private, Extended Health Insurance, WSIB and Lawyers
- Software Training-OSCAR, TELUS, Practice Perfect, Mind Body, Clinic Master and Universal
- Customer Relations
- Appointment Booking
- Staff Scheduling
- Finance and Accounting
- Managing and daily operations
- Decision Making
- Hiring and Team Building
Customer Relations /Administrator/PTA
Brampton Physiocare And Wellness Clinic
Brampton, Canada
09.2021 - 04.2022
- Booking Appointments
- Answering Calls
- Billings
- Product Selling
- Clinic Management
Senior Consultant
Real Madrid /Conscient Football
Delhi, New Delhi
05.2024 - Current
- Managing a team of physiotherapists pan-India.
- Providing on-field physiotherapy services.
- Rehabilitation assistance on and off the field.
- Billing and invoicing.
- Team Building.
Startup Founder
Move Sphere Rehab / PhysiotherapyLive
Mumbai, India
10.2014 - Current
- Senior Consultant and Founder of Move Sphere Rehab, previously known as PhysiotherapyLive Clinic.
- Treating patients and working in the OPD.
- Operations
- Billing and invoicing.
Senior Consultant Physiotherapist
FCBescola/Barca Academy
New Delhi, India
10.2017 - 05.2024
- Head Of On field Physiotherapist Pan India.
- Managing On field soccer Injuries, Leagues, Championship And Tournaments.
- Managing a team of physiotherapist all across India.
- Registered Physiotherapist -AIFF
Senior Physiotherapist
Bharat Family Clinic/John Hopkins
Gurgaon, India
04.2013 - 12.2013
- Treating Patients.
- Billing and invoicing.
- Daily Operations and Management.
Volunteer
Indian Spinal Injury Center
New Delhi, India
05.2011 - 09.2021
- Worked on the most typical spine injuries in presence of reputed doctors.
Intern
Research And Referral Army Hospital
New Delhi, India
10.2011 - 05.2012
- Company Overview: A hospital developed for emergency, trauma and specialty care of services personnel. Spread across several acres of land, this enormous building is home to some of the best doctors from the armed forces. Equipped and operated like an upscale private hospital, this centre is open to service personnel and their families only. Their operation theatres are considered world class and the emergency and trauma services are at par with international standards. This is a super specialty centre; some of the specialties offered are Cardiology, Oncology, Neurosciences and orthopaedic surgeries like knee and hip replacements.
- Worked in different units such as Out Patient Department Of Physical Medicine And Rehabilitation.
- Orthopaedics And Joint Replacement Centre.
- Performed the task of treating patients with swelling and pain, joint stiffness in the knees, feet, hips, hand and spine.
- Handled the responsibilities of setting up equipments and preparing patients for therapy.
- Assigned the task of preparing case notes and reports of patients.
- Handled the responsibilities of identifying the physical problems of patients.
- Performed the duties of generating information's for improving body movements and strengthening muscles of patients.
- Handled the task of updating patient's status to the senior physiotherapist.
- A hospital developed for emergency, trauma and specialty care of services personnel. Spread across several acres of land, this enormous building is home to some of the best doctors from the armed forces. Equipped and operated like an upscale private hospital, this centre is open to service personnel and their families only. Their operation theatres are considered world class and the emergency and trauma services are at par with international standards. This is a super specialty centre; some of the specialties offered are Cardiology, Oncology, Neurosciences and orthopaedic surgeries like knee and hip replacements.
Education
B.P.T - Physiotherapy
Maharishi Dayanand University
Rohtak,India05-2012
Skills
- Employee orientation and training
- Leadership and team management
- Budgeting and finance
- EMR systems expertise: TELUS, OSCAR, Practice Perfect, Clinic Master, Mindbody, Universal
- Office and clinic management
- Medical billing (EHC, private, WSIB, and lawyers) and coding
- Customer service
- Billing management
- Project management skills
- Medical scheduling proficiency
- Interviewing techniques
- Vital signs monitoring and triaging
- Medical terminology knowledge
- Microsoft Word proficiency
- Legal compliance awareness
- Medical office experience
- Medical records management
- Patient care strategies
- Insurance verification processes
- Communication skills development
- Supervisory experience in healthcare
- Administrative support expertise
- Organizational skills enhancement
- Hospital experience in patient care
- Physiotherapy knowledge base
- Recruitment and human resources
- Staff scheduling
- Team building
- Multitasking
Certification
Certified In Upper And Lower Limb Mobilization Techniques
Additional Information
Life Member Of AOMPT
Social Activities
- Counsellor Of Charity Hat (NGO)
- Active Member Of Navoothan Cancer Society
- Workshop held for All India Nun's Association targeting the old age problems and preventing certain conditions and deformities by adapting correct posture and including exercises in their daily activities.
- Worked with Cerebral palsy and specially able kids by helping them to gain all the delayed milestones and try leading a normal life.
Languages
English, Expert
Awards
- Guest Of Honour
- Practo-Front Line Workers Award
- Academic Excellence Award
Volunteer Experience
Indian Spinal Injury Center, New Delhi, Delhi, 1 and 1/2 months, Worked on the most typical spine injuries in presence of reputed doctors.
Projects
Project Prevalence of Post Natal Depression in women living in Delhi/NCR regions.
Training
- All India Cardio Pulmonary Rehabilitation Seminar
- International physiological Conference
- Annual Conference (IAT, Delhi State Branch) Physiotherapy
- Annual IAT Conference, Pune
- Live Demonstration of Physiotherapy techniques in critical care patients at MAX HOSPITAL, Saket
- INTERNATIONAL SEMINAR WORKSITE held promotion and applied ergonomics at MRIU
- Therapeutic application of wheel chair skills in disability sports.
Military Service
Research And Referral Army Hospital,Dhaula Kuan, India, Intern
Internship
Research And Referral Army Hospital, New Delhi, Delhi, 6 months, A hospital developed for emergency, trauma and specialty care of services personnel.
Affiliations
- Reading
- Dancing
- Meeting and Interacting with New people
English
English
Professional
Hindi
Professional
Punjabi
Limited
References
References available upon request.
Timeline
Senior Consultant
Real Madrid /Conscient Football
05.2024 - Current
Clinical Site Manager (Medical and Rehabilitation)
JACK NATHAN HEALTH
04.2022 - Current
Customer Relations /Administrator/PTA
Brampton Physiocare And Wellness Clinic
09.2021 - 04.2022
Senior Consultant Physiotherapist
FCBescola/Barca Academy
10.2017 - 05.2024
Startup Founder
Move Sphere Rehab / PhysiotherapyLive
10.2014 - Current
Senior Physiotherapist
Bharat Family Clinic/John Hopkins
04.2013 - 12.2013
Intern
Research And Referral Army Hospital
10.2011 - 05.2012
Volunteer
Indian Spinal Injury Center
05.2011 - 09.2021
B.P.T - Physiotherapy
Maharishi Dayanand University
Similar Profiles
KAMIA STUBBSKAMIA STUBBS
Medical Office Admin at Jack Nathan Health Pediatrician ClinicMedical Office Admin at Jack Nathan Health Pediatrician Clinic
Maria Reyes DiazMaria Reyes Diaz
Registered Ultrasound Technologist at William Osler Health SystemRegistered Ultrasound Technologist at William Osler Health System
Kelsey RogersKelsey Rogers
Medical Office Assistant at Dr. Ian Bridger / Jack Nathan Functional HealthMedical Office Assistant at Dr. Ian Bridger / Jack Nathan Functional Health
Shruti VashishtShruti Vashisht
Supervisor at Paragon SecuritySupervisor at Paragon Security
Tanvir SandalTanvir Sandal
Client Advisor at Armani ExchangeClient Advisor at Armani Exchange