Palak
Calgary,Alberta
Summary
Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Sales Associate
Browns Shoes
06.2023 - Current
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Provided professional services and support in a dynamic work environment.
- Learned and adapted quickly to new technology and software applications.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Sales Representative
Vishal Mega Mart
04.2022 - 12.2022
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Organized sales paperwork, presented proposals and finalized contracts.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Effectively sold significant overstock of inventory, reducing overhead and improving cash flow.
- Created and executed reorganization plan, training and development programs and implemented process improvements.
Salesperson
Reliance Fresh
08.2021 - 03.2022
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Informed customers of current store promotions to encourage additional sales purchases.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Logged reports, expenses, receipts and sales documents into digital database.
Education
Diploma in Administrative Information Management - Administrative Information Management
Southern Alberta Institute of Technology
Calgary, AB09.2024
Skills
- Multitasking Strengths
- Money Transfer Systems
- Sales Trends
- Excellent People Skills
- Verbal Communication
- Guest Relations
- Time Management
- Product Promotion
- Market Research
- Customer Service
- Adapt to Diverse Groups
- Product and Service Sales
- Hospitality and Accommodation
- Product Guidance
- Payment Processing
- Product Recommendations
- Sales and Promotions
- Verbal/written communication
- Customer Needs Assessment
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Sales Associate
Browns Shoes
06.2023 - Current
Sales Representative
Vishal Mega Mart
04.2022 - 12.2022
Salesperson
Reliance Fresh
08.2021 - 03.2022
Diploma in Administrative Information Management - Administrative Information Management
Southern Alberta Institute of Technology
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