DIKSHA VERMA
surrey,CANADA
Summary
Detail oriented security officer with 3 years of experience in directing security, and 1 year experience in supervising retail security, crisis management and critical investigations. Observant security professional effective at providing detail-oriented safety and monitoring services for diverse facilities. Trained in defensive tactics and conflict de-escalation. Works independently and collaboratively to resolve security threats or concerns. Successful in implementing effective security measures, achieving significant safety and security improvements. Excellent communicator thrives in a fast-paced environment with a complete set of skills to drive security operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
SHIFT SUPERVISOR
paladin security
04.2023 - Current
- Coordinate, assign and review the work of security personnel
- Establish work schedules and procedures and coordinate activities with security guards or other departments
- Resolve work-related problems or issues
- Clearly write daily logs and reports of all incidents and incident investigations
- Train the new staff members in the job duties, safety procedures and company policies and may occasionally perform same duties as supervised workers
- Ensure smooth operation of site orders, safety protocols, site equipment and supplies and arrange for maintenance and repair work
- Monitor quality levels to promote growth and development
- Patrol several areas of the sites to ensure site safety
- Effectively communicate problems or concerns with the project manager and security personnel
- Monitoring security operations and making recommendations for improvement
- Ensuring compliance with relevant laws and regulations
- Responding to emergency situations and providing guidance to on-site security personnel.
security officer
Guardteck security
02.2022 - Current
- Respond to reports of suspicious or unusual activity
- Searched bags or belongings and seized prohibited items
- Anticipated and prevented potential disruptive behavior, safety hazards or security threats
- Prepared detailed, accurate written incident reports
- Patrol public areas to detect irregularities and prevent unauthorized entry
- Made ethical and time critical decisions to restore order in high pressure environments
- Enforced site rules, regulations and standards
- Interacted cordially when communicating with the public
- Viewed monitor screens and remained alert to movement on-screen for authorized and unauthorized individuals
- Shared precise information via radio or telephone equipment
- Permitted authorized persons to enter property upon identity verification.
Education
in diploma in general arts -
kwantlen polytechnic university
05.2023
Skills
- PERSONNEL SCREENING
- ACCESS CONTROL
- CHECKPOINT MANAGEMENT
- CCTV MONITORING
- CONFLICT DEESCALATION
- PREMISES PATROL
- PROBLEM-SOLVING
- EXCEL SKILLS
- MICROSOFT WORD
- CUSTOMER RELATIONS
Certification
- Bst license
- Class-5 driving license
- Ofa-1
- Ofa-2
Timeline
SHIFT SUPERVISOR
paladin security
04.2023 - Current
security officer
Guardteck security
02.2022 - Current
in diploma in general arts -
kwantlen polytechnic university
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