Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Certification
Accomplishments
Timeline
Generic

Diksha Sodhi

Toronto,ON

Summary

Enrolled in George Brown College's Business Finance program, currently pursuing the Canadian Securities Course (CSC) with a keen interest in the stock market. Eager to apply academic and practical finance skills to contribute effectively in banking. Possessing a strong foundation in finance and securities industry.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Advisor

H&M Eaton Centre
11.2023 - Current
  • Passionate about customer service and helping more than 200 people everyday finding their style
  • Plays a role in achieving business results and enhancing overall branch experience.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales by 82%.
  • Stays updated on financial services marketplace, legal and regulatory environment, and ethical standards.

Concession Stand Attendant

Rogers Centre (Blue Jays Stadium)
04.2023 - 10.2023

  • Championed rapid and efficient customer service, enhancing client satisfaction
  • Demonstrated comprehensive product expertise, driving informed recommendations.
  • Implemented thorough inventory management strategies, ensuring optimal stock levels and cost efficiency
  • Maintained detailed records to swiftly address and rectify store deficiencies

Customer Service Representative

Staples
01.2023 - 04.2023
  • Takes initiative to personalize each customer’s experience.
  • Connected by Sharing and Partnership by offering relevant programs/promotions to add value to the store
  • Contributes to ongoing improvement of branch customer experience.
  • Adheres to risk and compliance processes to safeguard customer assets and privacy.

Customer Experience Associate

Digi waft (digital media and marketing)
06.2022 - 11.2022
  • Oversaw front desk operations, welcoming visitors and managing phone inquiries.
  • Organized and maintained records for scheduling client meetings.
  • Ensured professionalism by handling administrative duties.
  • Collaborated with departments for seamless company operations

Education

Business- Finance -

George Brown College
04.2024

High Schooling -

Innocent Hearts School
04.2022

Skills

  • Customer Relationship Management (CRM)
  • Commercial Banking
  • Communication
  • Customer Experience
  • Customer Support
  • Interpersonal Skills
  • Organization Skills
  • Phone Etiquette
  • Problem Solving
  • Written Communication

Volunteer Experience

  • Personality development professional classes organizer: Organized a summer camp for young ones to enhance their etiquette, self-grooming, dress sense as well as body language along with myriad co-curricular activities.
  • Tutoring: Established and managed a thriving home tutoring and tutoring center, delivering personalized academic support to students.

Languages

English
Professional
Hindi
Professional
Punjabi
Professional

Certification

  • Quickbooks

Accomplishments

  • National and International Level Abacus champion Holder

Timeline

Sales Advisor

H&M Eaton Centre
11.2023 - Current

Concession Stand Attendant

Rogers Centre (Blue Jays Stadium)
04.2023 - 10.2023

Customer Service Representative

Staples
01.2023 - 04.2023

Customer Experience Associate

Digi waft (digital media and marketing)
06.2022 - 11.2022

Business- Finance -

George Brown College

High Schooling -

Innocent Hearts School

Similar Profiles

CREATE PROFILE
Diksha Sodhi