Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Diksha Diwan

Toronto,ON

Summary

Experience spanning 7+ enthusiastic years in administration, adept at boosting office productivity and fostering strategic interdepartmental collaboration. Highly proficient in Microsoft Office Suite, Calendar management and proven track record of providing superior C-suite administrative support. Passionate about my profession, I thrive by continually learning, adapting and developing my skills to excel and make a positive impact.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Executive Office Assistant

York University
04.2024 - Current
  • Coordinated among cross-functional teams ensuring that project updates were communicated accurately leading to successful completion of assigned tasks.
  • Supported executives in achieving goals by managing Calendars, schedules and meetings, coordinating travel arrangements, and organizing global delegations.
  • Assisted in the planning and execution of corporate events, resulting in successful networking opportunities for executives.
  • Enhanced office efficiency by streamlining filing systems and implementing electronic document management.
  • Safeguarded sensitive company information by establishing secure filing systems for confidential documents.
  • Promoted a positive work environment through proactive problem-solving and conflict resolution between staff members.
  • Handled logistics, catering, agendas and travel arrangements for delegation meetings and event planning for board of directors, president and executive vice president.

Front Desk Administrator

Magna (P & F Tool and Die)
11.2022 - 01.2024
  • Improved office organization by implementing effective filing systems and document management practices.
  • Provided administrative support to various departments, contributing to overall company efficiency.
  • Assisted in the coordination of events and meetings, ensuring seamless logistics and positive outcomes.
  • Contributed to office efficiency by ordering supplies in advance of need, avoiding stock shortages or delays in tasks completion.
  • Coordinated travel arrangements for staff members, ensuring timely bookings and cost-effective options.
  • Supported human resources department with recruitment efforts, including posting job openings online and scheduling interviews for candidates.
  • Handling everyday incoming and outgoing mail, courier services, etc.
  • Maintained personnel records and updated internal databases to support document management and Submitting completed expense reports.
  • Data-entry for the purchase orders via CMS.

Clinic Administrator

Grove Park Home
10.2020 - 07.2022
  • Assisting clients in administrative duties and entering relevant information from everyday data and files
  • Organize the personal details and other important documents with high confidentiality and complete the tasks on time
  • Answering the daily phone calls and providing the visitors with needed information
  • Provide companionship to the clients and supervise daily activities and hurdles
  • Managed financial counseling, appointment scheduling and in-office payments
  • Monitored duties assigned to personnel to promote high levels of patient care and job efficiency
  • Assisting in the development of care plan.

International Student Center Representative

Georgian College
01.2019 - 12.2020
  • Supported student's transition into new cultural and system and resolved problems to improve operations
  • Hosted different events to motivate and engage students from diverse backgrounds to socialize
  • Performed duties in accordance with applicable standards, policies, and regulatory guidelines to promote safe working environment
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Exceeded goals through effective task prioritization and great work ethic
  • Shared resources, opportunities, and activities to support mentee's learning and development virtually and in-person
  • Assessed students' knowledge, comprehension, and study habits to track progress and set realistic goals
  • Strengthened residential community by coordinating many social and educational events each semester
  • Used different software to maintain confidentiality.

Support Worker

Roberta Place
01.2019 - 04.2020
  • Helped clients manage and reach individual goals, supporting independent progression and social skills
  • Kept clients engaged in social networks and communities for personal health and growth
  • Promoted community integration by providing extensive physical, emotional and social support
  • Transported clients to appointments, shopping venues and entertainment events according to a determined schedule.

Office administrator

SG Diet Café Pvt Ltd
02.2017 - 03.2018
  • Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions
  • Maintained open communication with customers to foster positive relations and provide updates on issues
  • Greeting in and out the clients with a smile and sorting their details into the computer so that they are ready for the dietitian
  • Kept detailed records of supplies and office equipment used to budget and make orders for new supplies.

Education

Recreation And Leisure Studies -

Georgian College of Applied Arts and Technology
Barrie, ON
12.2020

Bachelor in Humanities: English Honors -

Punjab University
Chandigarh, India
05.2018

Skills

  • C-suite Calendar Management
  • Advanced MS Office Suite
  • Strong Decision Maker
  • Initiative-Driven
  • Organization and Planning Skills
  • Office Management
  • Problem-solving skills
  • Inquisitive and Resilient

Certification

  • Worker Health and Safety Awareness September 2019 Ministry of Labor
  • CAP - Certified Administrative Professional
  • CPR/FIRST AIDE

Timeline

Executive Office Assistant

York University
04.2024 - Current

Front Desk Administrator

Magna (P & F Tool and Die)
11.2022 - 01.2024

Clinic Administrator

Grove Park Home
10.2020 - 07.2022

International Student Center Representative

Georgian College
01.2019 - 12.2020

Support Worker

Roberta Place
01.2019 - 04.2020

Office administrator

SG Diet Café Pvt Ltd
02.2017 - 03.2018

Recreation And Leisure Studies -

Georgian College of Applied Arts and Technology

Bachelor in Humanities: English Honors -

Punjab University
Diksha Diwan