Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Diksha Diksha

Belleville,ON

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Housekeeping Supervisor

Ramada by Whyndham
BELLEVILLE, Ontario
04.2023 - Current
  • Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
  • Inspected guest rooms and public areas to ensure they met established cleanliness standards.
  • Created and implemented daily cleaning schedules for staff members.
  • Ensured that all safety protocols were followed by staff when using equipment such as vacuums or chemicals.
  • Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.

Banquet Server

Ramada By Whyndham
Belleville, ON
04.2023 - Current
  • Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
  • Greeted guests upon arrival and provided assistance throughout the event.
  • Provided prompt, friendly service to all guests during banquets or catered events.
  • Carried trays of food items from kitchen to dining areas.
  • Served beverages and appetizers to guests in an efficient manner.
  • Maintained cleanliness of work area throughout shift including tables, chairs and floors.

Housekeeper

Country Inn & Suits
Belleville, ON
06.2022 - 10.2022
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Changed bed linens and towels, tidied up rooms.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.

Crew Member

Guac Mexi Grill
Belleville, ON
10.2023 - 03.2024
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.

Education

General Arts and Science -

Loyalist College of Applied Arts And Technology
Belleville, ON
04-2024

Skills

  • Department coordination
  • Staff Scheduling
  • Employee evaluations
  • Cleaning practices
  • Workload prioritization
  • Training and mentoring
  • Health and safety compliance
  • Supply Inventory Management
  • Chemical Handling

Certification

  • Smart Serve Ontario Certificate

Languages

English
Professional
Hindi
Professional
Punjabi
Professional

Timeline

Crew Member

Guac Mexi Grill
10.2023 - 03.2024

Housekeeping Supervisor

Ramada by Whyndham
04.2023 - Current

Banquet Server

Ramada By Whyndham
04.2023 - Current

Housekeeper

Country Inn & Suits
06.2022 - 10.2022

General Arts and Science -

Loyalist College of Applied Arts And Technology

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Diksha Diksha