Diksha Bandooni

Quality Assurance Lead

Wipro Technologies (Credit Suisse)

08.2013 - 03.2023

As a QA Lead for Wipro's one of the major client partner Credit Suisse UAT Test Team, responsible for leading the Quality Initiative in the CMMI organization conducting many associated process improvement activities.
Collaborated with cross-functional teams to understand business requirements and design test cases for ETL processes, data warehousing and data migration.
Analyzed test results and provided insights for better data-driven decisions.
Leading meetings for release planning, Test Planning. Look Ahead Meetings ,retrospective and daily stand-up meetings.
Worked with offshore teams for testing, providing guidance and support.
Designed, developed, and maintained ETL processes using SQL Server.
Detail-oriented with a strong sense of responsibility
Performed internal audits to maintain operating procedure and regulatory standards compliance.
Evaluated interactions between associates and customers to assess personnel performance.
Directed day-to-day quality assurance department activities, establishing rapport with team members to facilitate effective communication and coordination.
Analyzed quality management system metrics to identify trends, lead improvement projects and prepare third-party inspections and audits.
Experienced in collaborating with cross-functional teams, ensuring high-quality software releases and providing insights for better data-driven decisions.
Experience in Agile Framework & Implemented agile management ideals by facilitating exercises such as sprint planning and team leading stand-ups.
Preparing the availability test environment, design test and defect reporting formats and managing the team.
My experience spans across various domains including banking, healthcare, telecom, finance, and automotive.
Extensive experience in interacting with End Customers to perform UAT verifying performance, reliability and fault tolerance issue.
Experience in handling multiple vendors and achieving end-to-end solutions as a team.
Proficiency and detailed knowledge in creating Use Cases, Sequence Diagrams, Client Reports., Data and Risk Analysis.
Experienced in service management, risk management and relationship management.
Very Strong in analyzing business specifications and creating Test Plans, Strategies, Scenarios and Test Cases based on Business and Technical Specification to match the functional requirements and UML diagrams.
High Level Understanding of functional test requirements and effective Requirement Analysis.
Coached and motivated 12-person QA team to develop competencies.
Established and updated QA processes and metrics in line with industry best practices and project goals.
Managed testing initiatives, establishing metrics, standards, methodology and necessary testing precautions and scheduling execution.
Established new and improved QA processes by developing test processes, test cases and assigning and executing tests.
Acted as key point of contact for all QA aspects of releases by providing QA services and coordinating QA resources internally and externally.
Enforced compliance with federal, state, local and internal regulations related to product quality and operational activities.
Investigated variances, performed root-cause analysis and documented corrective actions to resolve complications.
Recommended software solutions such as automated test tools or improved test processes to meet business strategies.
Effort Estimation and effective participation in Look ahead meetings (LAM) for planning of upcoming releases and executions.
Continuously analyze test methodologies to enhance quality of test cases and overall validation efficiency.
Interact with the customer Person-In-charge for issue clarification/analysis for the allocated features.
Identifying gaps in Manual Testing test cases and plan automating repetitive scenarios using Python and Selenium to achieve quality goals.

Summary

Overview

Work History

Quality Assurance Lead

Education

Master of Science - Computer Science

Skills

Timeline

Quality Assurance Lead

Master of Science - Computer Science

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