Diksha Arora
Abbotsford,BC
Summary
Experienced with patient care and pre-examination procedures essential for patients. Utilizes precise administrative skills to maintain accurate records and manage scheduling. Knowledge of patient communication techniques to ensure positive experience and efficient workflow.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Optometrist Assistant
For Eyes Clinic
11.2023 - Current
- Enhanced practice efficiency by maintaining accurate electronic medical records for all patients.
- Maintained a clean and organized workspace, ensuring that all equipment was properly sanitized between uses.
- Assisted with frame selection process, helping patients choose eyewear that best suited their lifestyle needs and preferences.
- Ensured quality patient care by assisting optometrist with pre-testing, diagnostic testing, and contact lens fittings.
- Streamlined office processes by coordinating insurance billing and maintaining up-to-date information on coverage changes.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
Inventory Control Supervisor
Leons Furniture
09.2022 - 11.2023
- Implemented barcode scanning system to improve inventory tracking and reduce manual data entry errors.
- Led a team of inventory control specialists, providing guidance, performance evaluations, and professional development opportunities.
- Enhanced order fulfillment speed, ensuring accurate picking, packing, and shipping of customer orders.
- Streamlined warehouse operations by implementing efficient inventory control processes and procedures.
- Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
Education
Associate of Arts - General Studies
Douglas College
New Westminster, BC04-2021
Skills
- Visual field testing
- Office Administration
- Optical dispensing
- Insurance Verification
- Appointment Scheduling
- Patient Care Coordination
- Contact lens instruction
- Time Management
- Attention to Detail
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Certification
Food Safe Certification
First aid CPR
Timeline
Optometrist Assistant
For Eyes Clinic
11.2023 - Current
Inventory Control Supervisor
Leons Furniture
09.2022 - 11.2023
Associate of Arts - General Studies
Douglas College
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