Summary
Overview
Work History
Education
Skills
Availability
References
Languages
Certification
Timeline
Generic

Diksha

Calgary,AB

Summary

Currently enrolled at Portage College in Administrative Professional program. -

Overview

2
2
years of professional experience
1
1
Certification

Work History

Office Administrator

Diversified Staffing Services
03.2024 - 06.2024
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
  • Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

IELTS Trainer

Sky Buck Institute
06.2023 - 12.2023
  • Managed diverse groups of students by teaching language acquisition in dynamic academic lessons and closely monitoring progress.
  • Learned and assimilated changing information regarding enrollment, course content, and admissions requirements quickly and efficiently.
  • Identified opportunities for program improvement through regular evaluation of course materials, teaching methods, and student feedback.
  • Enhanced student understanding of complex IELTS topics by utilizing real-world examples and interactive activities.
  • Exercised discretion when handling confidential student and staff profiles.

Food Service Supervisor

McDonald's
04.2022 - 03.2023
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
  • Coordinated schedules of multiple shifts to maximize coverage while minimizing labor costs during slow periods or seasonal fluctuations in business volume.
  • Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
  • Collaborated with other departments to coordinate events and promotions.

Education

Administrative Professional program -

Portage College

Senior Secondary education -

Government Senior Secondary School Hoshiarpur
01.2022

Skills

  • Leadership and supervision
  • Negotiation and Conflict Resolution
  • Financial Management
  • Report Preparation
  • Business Administration
  • Performance Evaluations
  • Process Improvement

Availability

Full availability except Monday and Friday

References

Available on request.

Languages

English
Professional Working

Certification

  • Security License, Alberta Security Programs (2024)
  • ProServe Liquor License (2024)

Timeline

Office Administrator

Diversified Staffing Services
03.2024 - 06.2024

IELTS Trainer

Sky Buck Institute
06.2023 - 12.2023

Food Service Supervisor

McDonald's
04.2022 - 03.2023

Administrative Professional program -

Portage College

Senior Secondary education -

Government Senior Secondary School Hoshiarpur

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