Dijana Stubicar
Calgary,AB
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Gymnastics Coach
Gymtastics Gym Club
Calgary, Alberta
08.2018 - Current
- Developed and implemented individualized gymnastics programs for students of all skill levels.
- Conducted regular evaluations to assess student progress, identify areas for improvement and adjust training plans accordingly.
- Created a safe and supportive environment for athletes to practice their skills.
- Collaborated with other coaches to develop effective strategies for upcoming competitions.
- Communicated regularly with parents about their child's progress.
Program Manager
Gymtastics Gym Club
Calgary, Alberta
06.2023 - 07.2024
- Maintained ongoing coordination of strategies and goals by communicating regularly with managers and parents.
- Analyzed data collected during the program operations and reported results accordingly.
- Devised customized Microsoft Excel templates and schedules
- Prioritized tasks and managed teams throughout multiple projects.
- Fostered a collaborative program environment, promoting teamwork and cross-functional cooperation.
- Led the recruitment, training, and development of program staff, building high-performing teams committed to achieving program success.
Food Runner
Sunterra Market
Calgary, Alberta
06.2017 - 07.2018
- Assisted servers in setting up tables for guests.
- Greeted and welcomed customers as they arrived at the restaurant.
- Resolved guest complaints to maintain complete customer satisfaction.
- Made friendly conversation with customers to provide enjoyable bar experience.
Education
High School Diploma -
Ernest Manning High School
Calgary, AB06-2021
Skills
- Customer Service
- Critical Thinking
- Decision-Making
- Training and Development
- Public Speaking
- Flexible and Adaptable
Certification
- NCCP Emergency Action Plan eLearning
- Make Ethical Decisions Online Evaluation
- First Aid
References
References available upon request.
Timeline
Program Manager
Gymtastics Gym Club
06.2023 - 07.2024
Gymnastics Coach
Gymtastics Gym Club
08.2018 - Current
Food Runner
Sunterra Market
06.2017 - 07.2018
- NCCP Emergency Action Plan eLearning
- Make Ethical Decisions Online Evaluation
- First Aid
High School Diploma -
Ernest Manning High School
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