Digvijiaysinh Padhiyar
Surrey,Choose...
Summary
Dynamic Sales Associate Specialist with proven expertise in customer service excellence and store operations oversight, honed at ZUDIO and Pantaloons Store. Leveraged strong communication and problem-solving skills to enhance customer satisfaction and foster loyalty, driving significant retention. Adept at multitasking and teamwork, consistently achieving beyond sales targets without compromising service quality.
Overview
6
6
years of professional experience
Work History
Sales Associate Specialist
ZUDIO
10.2020 - 11.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Managed approximately 30 incoming calls, emails, and faxes per day from customers.
- Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
- Offered exceptional after-sales support to customers, handling inquiries promptly while going above and beyond to ensure complete satisfaction.
Retail Sales Associate
Pantaloons Store
05.2018 - 09.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
MBA - Business Administration
University Canada West
Vancouver, Canada09.2026
Bachelor of Engineering - Electrical Engineering
Parul University
Baroda, Gujarat, India05.2018
Skills
- Store operations oversight
- Store opening and closing procedures
- Customer Service
- Cash Handling
- Customer service excellence
- Customer Assistance
- Teamwork and Collaboration
- Problem-solving skills
- Time Management
- Multi-tasking strength
- Listening Skills
- Verbal/written communication
Availability
Monday (all day),Tuesday(6am-4pm),Wednesday(all day), Thursday(all day),Friday(all day),Saturday(all day), Sunday(all day)
Timeline
Sales Associate Specialist
ZUDIO
10.2020 - 11.2023
Retail Sales Associate
Pantaloons Store
05.2018 - 09.2020
MBA - Business Administration
University Canada West
Bachelor of Engineering - Electrical Engineering
Parul University
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