DIGVIJAYSINH GADHAVI
Brampton,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
Work History
Customer Service Executive
SAUC Minimal Systems Pvt Ltd
07.2022 - 04.2023
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Described product and service details to customers to provide information on benefits and advantages.
- Escalated critical customer issues to supervisor immediately to avoid lost revenue and canceled policies.
- Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
- Informed customers of upcoming promotions and deals to boost sales.
- Answered constant flow of customer calls with minimal wait times.
Education
Bachelor of Arts - English Language And Literature
Gujarat University
Ahmedabad, Gujarat, India04.2022
Skills
- Appointment Coordination
- Multi-Line Telephone Operation
- Team Training
- Problem-Solving Ability
- Customer Retention
- Stocking and Replenishing
- Managing Multiple Tasks
Availability
Monday : - Night
Wednesday : - Part time ( Afternoon, Night )
Friday : - Part time ( Afternoon, Night )
Saturday : - Full Time
Sunday : - Full Time
Timeline
Customer Service Executive
SAUC Minimal Systems Pvt Ltd
07.2022 - 04.2023
Bachelor of Arts - English Language And Literature
Gujarat University
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