Digvijay Singh

• Performed daily vehicle inspections before and after trips.
• Maintained impeccable driving record and history of zero incidents.
• Completed daily pre-trip inspections as required by DOT regulations, identifying potential issues before they became critical problems.
• Promoted a positive company image by maintaining a clean and professional appearance both on and off the road.
• Successfully navigated challenging weather conditions while maintaining strict adherence to safety guidelines.
• A safe driving record with zero demerit point accumulation
• Enhanced company reputation through courteous and professional interactions with clients during pick-ups and dropoffs.

• Responded to passenger concerns and complaints politely and professionally.
• Developed strong communication skills while interacting with diverse groups of riders daily.
• Followed company guidelines and policies when interacting with passengers.
• Assisted passengers with loading and unloading luggage for enhanced customer care.
• Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
• Handled emergency situations calmly and efficiently, contacting appropriate authorities when necessary.
• Adhered to all safety regulations and traffic laws while driving.
• Expanded knowledge of local attractions and points of interest to better assist passengers with recommendations or directions when requested.
• Demonstrated adaptability by adjusting schedules according to changing demand patterns and taking advantage of surge pricing opportunities when available.

• Finalized daily logs on schedule to update internal records and uphold DOT requirements.
• Communicated proactively with dispatchers regarding any delays or issues encountered en route for prompt resolution.
• Reduced risk of accidents by strictly following company policies on safe driving practices and attending regular safety meetings.
• Excellent Customer Service Skills which helped to Enhance company reputation with clients during pick-ups and dropoffs.
• Successfully navigated challenging weather conditions while maintaining strict adherence to safety guidelines.

.● Trained new employees in job duties, safety procedures, and company policies.

● Assisted customers with inquiries, orders and complaints in a timely manner.

● Managed daily operations of the shift, including scheduling staff members, delegating tasks, and resolving customer complaints.

● Monitored team performance to ensure quality standards were met.

● Provided excellent customer service and developed strong relationships with customers.

• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.

● Exhibited excellent communication and interpersonal skills while working collaboratively with team members.

• Performed frequent visual inspections to root out tolerance and compliance issues.
• Inspected outbound shipments and conducted random sampling of product quality.
• Implemented corrective actions for non-conforming products, reducing the risk of customer dissatisfaction or returns.
• Discarded and rejected products, materials and equipment not conforming with specifications.
• Developed and maintained comprehensive documentation for quality control procedures, increasing efficiency and transparency.

• Followed detailed instructions to operate machines with accuracy and produce quality products.
• Set up and adjusted equipment and properly configured machines for daily operation.
• Complied with company and OSHA safety rules and regulations.
• Cleaned equipment and work area before, during, and after shift to promote sanitation

• Built relationships with customers to encourage repeat business.
• Converting showroom visitors into customers by understanding their needs and interests, and matching them to the most appropriate car.
• Understanding the characteristics, capabilities, and features of all cars, and providing the potential customer with detailed information, including comparing different competitive models.
• Taking customers on test drives and demonstrating vehicle features.
• Building a rapport with potential customers to improve the possibility of a sale in the future.
• Maintaining a customer database and communicating with them.
• Assisting customers with completing the relevant paperwork required for a successful sale to be processed.
• Maintaining reporting structures´and recording sales and inventory on our CRM software.
• Collaborating with team members to reach sales targets.
• Assisting with the set up of showroom and promotional displays.