Digna Balles
Thornhill,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
PSW Community Housing
Spectrum Health Care Agency Canada
05.2024 - Current
- Reduced risk of falls by consistently conducting safety checks in the home environment and implementing preventive measures.
- Provided respite care for family members, allowing them necessary breaks from caregiving responsibilities while ensuring continuous support for their loved ones.
- Maintained a safe environment for patients by following proper infection control procedures during personal care tasks.
- Facilitated mobility assistance for patients with limited physical capabilities, utilizing proper body mechanics to prevent injuries for both parties involved.
- Enhanced patient comfort by assisting with daily living activities such as bathing, dressing, and grooming.
- Promoted independence among patients by developing individualized care plans that focused on their unique needs and abilities.
- Maintained clients'' dignity by providing discreet assistance with personal hygiene tasks, such as toileting and incontinence care.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with self-administered medications.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Housing Custodian
York University
10.2022 - Current
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Clean, organize and maintain guest rooms.
- Maintain pleasant ambiance by meeting tidiness and cleanliness standards throughout facility, creating better and safe guest facility.
Housekeeper /Nanny /Babysitter
Dr.Helene Griesman And Family
04.2001 - Current
- Managed schedules for multiple children, coordinating playdates, appointments, and extracurricular activities.
- Established trust among families within local community networks leading to numerous referrals from satisfied clients.
- Facilitated outdoor playtime to promote physical activity and overall health in children being cared for.
- Prepared healthy, age-appropriate snacks and meals.
- Helped children learn how to complete small chores appropriate for age level.
- Taught children to organize toys, wash hands, and share by leading by example.
- Transported children to and from activities using personal or family vehicle.
- Monitored children's play activities to verify safety.
- Maintained clean and organized home environment conducive to optimal child development through regular tidying duties.
Personal Support Worker
Revera Retirement Home
10.2023 - 01.2024
- Provided emotional support to patients and their families during difficult times, fostering positive relationships.
- Monitored patient health status regularly, reporting any changes to appropriate medical staff.
- Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
- Contributed to interdisciplinary team approach when addressing complex client situations or needs.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Implemented strategies for managing challenging behaviors in dementia patients, creating safe environment for all involved.
- Collaborated with healthcare professionals to develop customized care plans for individual patients.
- Supported meal planning and preparation according to dietary restrictions or preferences of client.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained strong connections within caregiver community to gain continuous knowledge.
Education
College Certificate - Personal Support Worker
Academy of Learning Career College
Brampton, Canada03.2024
Skills
- CPR Certified
- Strong Work Ethic
- Following Directions
- Licensed driver
- Meal Preparation
- ADL Assistance
- Respectful and Compassionate
- Patient Ambulation
- Caring Companionship
Timeline
PSW Community Housing
Spectrum Health Care Agency Canada
05.2024 - Current
Personal Support Worker
Revera Retirement Home
10.2023 - 01.2024
Housing Custodian
York University
10.2022 - Current
Housekeeper /Nanny /Babysitter
Dr.Helene Griesman And Family
04.2001 - Current
College Certificate - Personal Support Worker
Academy of Learning Career College
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